How to remove the ace_update virus

Most antivirus programs identify ace_update.exe as malware.

The ace_update.exe file is a software component of Ace Stream Media by Innovative Digital Technologies.
The stated intention of this Windows service, installed by AceStream Media in a user's profile folder, is to automatically download and apply new versions of AceStream software that may be released, but it makes AceStream's collection of peer-to-peer (P2P) BitTorrent-based video-streaming tools notoriously hard to remove, repeatedly reinstalling the collection of 36 files at every reboot. Because AceStream opens ports to other torrent clients it frequently introduces adware and malware to a system so it is considered a Potentially Unwanted Program (PUP) even though AceStream itself causes few problems. Innovative Digital Technologies (IDT) is in Kiev, Ukraine, with a name and acronym easily confused with unrelated companies and its websites are in Russian. AceStream claims to offer the average user with a home internet channel live, high-quality video broadcast capability to high numbers of viewers equal or superior to LiveStream services and standard CDN operators.

ace_update stands for Ace Stream Automatic Update Detector

The free file information forum can help you find out how to remove it. If you have additional information about this file, please leave a comment or a suggestion for other users.

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Ace_update.exe file information

Windows Task Manager with ace_update
Ace_update.exe process in Windows Task Manager

The process known as ace_update.exe appears to belong to software Ace Stream Media by Innovative Digital Technologies.

Description: Ace_update.exe is not essential for Windows and will often cause problems. Ace_update.exe is located in a subfolder of the user's profile folder or sometimes in a subfolder of "C:\Program Files" or in a subfolder of the user's "Documents" folder. Known file sizes on Windows 10/8/7/XP are 27,000 bytes (64% of all occurrences), 22,824 bytes or 26,744 bytes. 
The application has no file description. The file is not a Windows system file. The program has no visible window. The file is certified by a trustworthy company. The software listens for or sends data on open ports to a LAN or the Internet. Therefore the technical security rating is 83% dangerous.

Uninstalling this variant: In the event of any problems with ace_update.exe, you can consult Acestream's Customer Service [1][2] or uninstall the associated program (Start > Control Panel > Uninstall a Program > Ace Stream Media or Innovative Digital Technologies).

Recommended: Identify ace_update.exe related errors

Important: You should check the ace_update.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving ace_update issues

The following programs have also been shown useful for a deeper analysis: ASecurity Task Manager examines the active ace_update process on your computer and clearly tells you what it is doing. Malwarebytes' well-known Banti-malware tool tells you if the ace_update.exe on your computer displays annoying ads, slowing it down. This type of unwanted adware program is not considered by some antivirus software to be a virus and is therefore not marked for cleanup.

A clean and tidy computer is the key requirement for avoiding PC trouble. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

Other processes

ace_update.exe [all]