How to remove the acrotray virus

Most antivirus programs identify acrotray .exe as malware—for instance Symantec identifies it as Downloader or Trojan.Gen, and Kaspersky identifies it as or Trojan-Dropper.Win32.Agent.btbp.

The acrotray .exe file is a software component of Adobe Acrobat by Adobe Systems.
Adobe Acrobat is a suite of application software and web services developed by Adobe Systems to view, create, print and manage files in Portable Document Format (PDF). It comprises Reader (formerly Acrobat Reader), Acrobat (formerly Acrobat Exchange) and The freeware Adobe Reader, available for desktop and mobile platforms, can view, print and annotate PDF files. The proprietary Acrobat, available for Windows and OS X only, can also create, edit, convert, digitally sign, encrypt, export and publish PDF files.

The free file information forum can help you find out how to remove it. If you have additional information about this file, please leave a comment or a suggestion for other users.

Click to Run a Free Virus Scan for the acrotray .exe malware

Acrotray .exe file information

The process known as Portable NX belongs to software PNX by Portable Library.

Description: Acrotray .exe is not essential for the Windows OS and causes relatively few problems. Acrotray .exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 29,696 bytes (28% of all occurrences), 27,136 bytes, 37,376 bytes or 27,648 bytes. 
The file is a file with no information about its developer. The program is not visible. The file is not a Windows core file. The application is a hidden stealth process. Acrotray .exe is able to monitor applications. Therefore the technical security rating is 86% dangerous, however you should also read the user reviews.

Recommended: Identify acrotray .exe related errors

Important: You should check the acrotray .exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

It's Adobe Acrobat 9 Pro - Located in C:\Programs\Adobe\Acrobat 9\Acrobat

Summary: Average user rating of acrotray .exe: based on 1 vote with 1 user comment. One user thinks it's probably harmless.

Do you have additional information? Help other users!
What do you know about acrotray .exe:
How would you rate it:
Link for more info:
Your Name:

Best practices for resolving acrotray issues

The following programs have also been shown useful for a deeper analysis: Security Task Manager examines the active acrotray process on your computer and clearly tells you what it is doing. Malwarebytes' well-known anti-malware tool tells you if the acrotray .exe on your computer displays annoying ads, slowing it down. This type of unwanted adware program is not considered by some antivirus software to be a virus and is therefore not marked for cleanup.

A clean and tidy computer is the key requirement for avoiding PC trouble. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

Other processes

acrotray .exe [all]