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How to remove an acrotray error


The free file information forum can help you determine if acrotray.exe is a virus, trojan, spyware, or adware that you can remove, or a file belonging to a Windows system or an application you can trust.

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Acrotray.exe file information

The process known as AcroTray

belongs to software Adobe Acrobat (version 8 Professional, 9 Pro, 9 Pro Extended, 9 Standard, 3D, 4.0,, 3D version 8, 3D TryOut, 8 Standard) or Adobe Common File Installer or Adobe Creative Suite (version 2, 5 Master, 5 Master Collection) or Adobe Acrobat X Pro or Adobe Acrobat Elements or Adobe Production Studio or Adobe Photoshop (version CS5) or Acoustica Effects Pack

by Adobe Systems (www.adobe.com).

Description: acrotray.exe is located in a subfolder of "C:\Program Files" or sometimes in a subfolder of "C:\Documents and Settings" or in a subfolder of the "My Files" folder - mostly C:\Program Files\Adobe\Acrobat x.0\Distillr\. Known file sizes on Windows 7/XP are 483,328 bytes (32% of all occurrences), 217,194 bytes and 28 more variants. http://www.file.net/process/acrotray.exe.html 
The file is not a Windows system file. The program has no visible window. The program is loaded during the Windows boot process (see Registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders, HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders). acrotray.exe is able to record inputs. Therefore the technical security rating is 39% dangerous, however also read the users reviews.
The software vendor offers the option to get help from the software vendor Adobe, see if there is a newer version or uninstall the program using the Control Panel ⇒ Add/Remove programs ⇒ Adobe Acrobat or Adobe Acrobat 8 Professional.

Recommended: Identify acrotray.exe related errors

If acrotray.exe is located in a subfolder of C:\, the security rating is 30% dangerous. The file size is 624,248 bytes. The program has no visible window. The file is a Verisign signed file. The file has a digital signature. The program starts upon Windows startup (see Registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders, HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders). The file is not a Windows system file. acrotray.exe is able to record inputs.
The software vendor offers the option to uninstall the program using the Control Panel ⇒ Add/Remove programs ⇒ HPSSupply.

If acrotray.exe is located in a subfolder of "C:\Program Files\Common Files", the security rating is 30% dangerous. The file size is 624,248 bytes. The program is not visible. The file is a Verisign signed file. Acrotray.exe is digitally signed. The application starts upon Windows startup (see Registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders, HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders). Acrotray.exe is not a Windows core file. acrotray.exe is able to record inputs.
The software vendor offers the option to get help from the software vendor Adobe or uninstall the program using the Control Panel ⇒ Add/Remove programs ⇒ Add or Remove Adobe Creative Suite 3 Master.

External information from Paul Collins:

  • "Acrobat Assistant *.*" can run at start up. Used to create PDF files with Acrobat Distiller. For Win9x/Me systems you can run this file manually beforehand. For WinXP systems this file must run at startup. Hence the "U" recommendation. *.* represents the version

Important: Some malware camouflages itself as acrotray.exe, particularly when located in the c:\windows or c:\windows\system32 folder. Therefore, you should check the acrotray.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.



Score

User Comments

Acrobat
   
this file consumes a lot of CPU power. sometimes i have to simply walk away and get a cup of coffee
  christo  
perfect excellent. no problem w me.
  tony magno  
Not dangerous:There is a trick for getting around it if you are using the Full Trial Version of Adobe Acrobat and it has Expired. You can end the process in the Task Manager every time you wish to create a PDF instead having to quit (the pop-up page that asks for a software key or quit.) You can also make PDF binders and more using the same workaround.
  JimmyLegs  
Safe but does not need to run at start up. I turned it off, tried to print to adobe pdf printer, the program started and printed fine without issue.
  Jim.B.  
Can be masked virus. To remove it? see here: http://ithelp.at.ua/publ/acrotray_oshibka/1-1-0-11
  Alexander   (further information)
I run a Ouad PC, 4GiGs Ram, Crossfire, Cards. Seems twice now it has caused me to loose my connection while on line. It useses a fair amount of memory, and its a pity Adobe doesn't change its behaviour, but I guess they never will. Not a welcome pest in this day and age. Might find myself a different reader that isn't so greedy.
  Rob  
linked to or taken over by vista home security along with wmpscfgs. adds tasks in vista task scheduler to run every minute 24/7.
   
More comments can be found here:
    (further information)
Rating chart


Summary: Average user rating of acrotray.exe: based on 84 votes with 9 reviews.
49 users think acrotray.exe is essential for Windows or an installed application. 5 users think it's probably harmless. 13 users think it's neither essential nor dangerous. 6 users suspect danger. 11 users think acrotray.exe is dangerous and recommend removing it. 8 users doesn't grade acrotray.exe ("not sure about it").


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Acrotray scanner


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Other processes


acrotray.exe [all]