What is AeXNSAgent.exe?

The genuine AeXNSAgent.exe file is a software component of Altiris Agent by Altiris.
AeXNSAgent.exe is an executable file that belongs to Altiris Agent, a program that facilitates communication between the servers and computers on a network. This file is not a critical Windows file though removal may cause problems when running the Altiris Agent. Altiris eXpress features tools to remotely manage PCs and is used for software deployment, disaster recovery, and operating system or hardware migrations. The program offers support for multiple consoles, hardware and software inventory management, chat functionality, security, support for virtual computers, and much more. Altiris Inc. is an American company that provides software solutions in IT assets and system management, security, and web services. The company was founded in 1998 by Jan Newman and Kevin Turpin as a spin off from KeyLabs, a third party testing facility. In 2007, Symantec acquired Altiris. The company is currently based in Lindon, Utah, United States.

AeXNSAgent stands for Altiris eXpress Network Solution Agent

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the AeXNSAgent.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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AeXNSAgent.exe file information

Windows Task Manager with AeXNSAgent
AeXNSAgent.exe process in Windows Task Manager

The process known as Altiris Agent or AeXNSAgent belongs to software Altiris Agent or by Altiris ( or Symantec (

Description: AeXNSAgent.exe is not essential for Windows and will often cause problems. The file AeXNSAgent.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 1,277,952 bytes (36% of all occurrences), 1,523,712 bytes and 10 more variants. 
The AeXNSAgent.exe file is not a Windows system file. The program has no visible window. The software listens for or sends data on open ports to a LAN or the Internet. AeXNSAgent.exe is able to monitor applications, hide itself and record keyboard and mouse inputs. Therefore the technical security rating is 53% dangerous, however you should also read the user reviews.

Uninstalling this variant: If you still experience problems with AeXNSAgent.exe, you may also do the following:
  • contact Customer Service
  • uninstall the software Altiris Agent or using the Uninstall a Program function of Windows Control Panel (Windows: Start, Settings, Control Panel, Uninstall a Program)

Recommended: Identify AeXNSAgent.exe related errors

Important: Some malware camouflages itself as AeXNSAgent.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the AeXNSAgent.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

Its eating up 95 - 99% of my CPU so its possibly bad
This program is usually setup by your corporation for automatic updates. It allows IT folks to do remote management and remore software installs on your laptop/desktop.
  fielder50   (further information)
how to remove it
it uses up my CPUs, I don't trust IT guys lurking in the dark rooms.
corporate software management tool
It's installed by the IT folks, and lets them spy on and update your computer. The stupid thing runs at high priority... if your corporate computer is running slowly and accessing the disk, this may be the reason.
It is used by our company for monitoring and updates. Very annoying when it's trying to do something and eating up your CPU
Just one of the agents in the Altiris Suite of desktop management . If your company uses Altiris then it's supposed to be there. If you're have CPU issues with it then notify your IT help desk. This product costs upwards of $100k to implement so casually removing it because you, the user, don't know what it is, is likely to inspire the curses of your IT dept.
Before I kill this process on a 2 GHz machine with 2 GB of RAM, my computer has the performance of a virus-laden 386 machine - seconds can pass before a keystroke appears. After I kill this process, my machine becomes useful.
Altiris Software Deployment process, your IT folks use it to make sure you get security updates and push new software to your computer
  Dave G   (further information)
It's Altiris Agent process. Harmless.
  eXe   (further information)
If it is on your work PC and you remove it, you will upset your IT security people. Leave it alone. It is needed to push updates to your machine. If it is one your home PC, then it is probably a virus/trojan and you should have been running some kind of anti-virus application. See what happens when you don't? Google for tons of free anti-virus/anti-spyware software that can take care of this.
  Akiaz   (further information)
It may be necessary - but it is a DOG in regard to response time. Even on a highly speced laptop, it produces s-l-o-w response to any other executing app!
  Chris Golitsyn  
Part of the Altiris Suite
  Harron Von Lyle Sr.  
Hogs CPU Memory and reduces CPU output and efficiency
To make it go away: assuming you have admin rights on your PC you can just disable the 'Altris Agent' and 'Altris Client' services. And the IT bods wont be able to monitor your PC, and possibly be a little upset...
my laptop slows down over the weekend, and only monday have i found out a process that sucks up all my cpu and it is this alteris agent. i think guys at altiris made this stupid agent program so poorly, now that symantec is buying them, lets see if improvements will come out.
Altiris Agent, for software and hardware inventory
Start itself as system, then switch to your credentials! So use your security levels to di dangerous things. Can spy and copy thing from your HDD.
IT departments install this thing on purpose to track and manage desktops, but its a terrible application that destroys the machine due to resource hogging
It is installed by your company's IT department to aid with deployment of software. But it can be a big pain in the butt when it eats up your CPUs.
If you are having issues with it taking up too much time select "enable bandwith control" from within altris agent. With this selected it should improve performance.
it is used to keep your company machine secure
It is one of the tools that IT depts can use to bog down end users' systems. Although it is often very effective, there may occasionally be users who are still able to be somewhat productive and will require alternative remedies.
is installed as part of Altiris program by the IT-department of ouder company
  Frank :--:  
This process will use a lot of your processor when there are updates or polling happening on the network. One way to get around this would be to open Altiris from the task bar and select block network traffic. You'll then be given a choice as to how long you want to block it. This should delay any work Altiris wants to do until you are done with your shift.
The Altiris client is normally used by IT depts to push new software updates and help with fault diagnosis (eg. remote control). It becomes problematic when it does a scheduled software audit during work hours and chews up all available CPU. Proces can be kill in this instance using process manager
Tends to lock up Outlook. Piss-poor desktop IT management tool.
With it running, neither iTunes nor Skype can be launched. However force quit it with Task Manager, and voila. I'm sure other 'your IT dept unfriendly programs' are also banned by AeXNSAgent.exe
Its part of the Asset Management Tool "Altiris" by Symantec. Please keep it installed if you see it on a corporate PC because its expensive to implement and needed for a clean asset management.
  Markus Q  
This may be an IT utility but there are less "expensive" utilities (think SMS) on system processes. This is a piece of sh*t app for network deployment.
This is the Altiris Agent. It is the agent that is need to gather software inventory as well as talk with the Notification Server to gather configuration requests. It facilitates software delivery, application monitoring/metering, patch management, remote control, and inventory. The Altiris Agent prepares NSE files which are xml files that are sent to the Notification Server. Overall, this agent is very important.
  Dago Garza   (further information)
Part of the Altiris agent installation to push updates and patches to your PC. Can be an incredible resource hog in the mornings when you turn it on, making the PC unresponsive for significant periods until it completes. Have taken to rebooting my PC after work and leaving it on through the night to get around it.
It's an absolute CPU hog and seems to cause a lot of disk IO.
As others have said, it is an expensive, piece of crap remote management tool that many companies use when administrators who know nothing about computers get conned into overpriced vendor contracts. Harmless but annoying. Not worth getting reprrimanded over; what do you care if your productivity is lowered when it's your company's fault? Let them deal with the fallout.
  Molly Millions  
Slows down your computer, 50% on the machine that this is on for school. Wish there was one that was effective and didn't slow everything down so much.
heavy CPU consumer; may record your activities and interfere with other programs - if you are administrating the computer yourself get it removed
a piece of slow software that boggs down your system
From Symantec Glossery : Altiris Agent - The software that is installed on the computers that you want to manage. It facilitates interactions between Notification Server and a managed computer. The agent receives requests for information from Notification Server, sends data to Notification Server, and downloads files. The Altiris Agent also lets you install and manage solution plug-ins that add functionality to the agent.
  Lynn Pryor   (further information)
if you have process explorer installed you can (1) change the priority to low, and (2) set the affinity to just one processor/core on a multi-core desktop. after restarting and changing these settings my cpu went from 50% to less than .01%
It is a virus. Remove it at once
  Roger Panic  
I have created a task to servers, but when it runs the aexagentdesktop process pegs the cpu to 100%. I am calling a batch file or cmd file, then executing my script in the batch file, but the first line in the batch says pskill aexagentdesktop.exe. Once that process is stop for that session, my task finishes like normal, no high cpu. Hope this helps
  David Kubik  
Takes up too much CPU, and when you try to end the process it spawns again. Makes me very frustrated and adds tens of minutes to doing simple takes. If I were allowed to remove this I would.
  Jason M.  
Its tracking software to log everything you do and is used in DMPS (Des Moines Public Schools)
One purpose of this software is licence auditing and thrashes continous integration servers.
  Insightfull Tester  
It is piece of crap.
It is an inventory agent that IT uses to track inventory. However, over a long term relationship with this service I find it usually the cause of creating sluggish boxes.

Rating chart

Summary: Average user rating of AeXNSAgent.exe: based on 53 votes with 47 user comments. 17 users think AeXNSAgent.exe is essential for Windows or an installed application. 10 users think it's probably harmless. 13 users think it's neither essential nor dangerous. 7 users suspect danger. 6 users think AeXNSAgent.exe is dangerous and recommend removing it. 5 users don't grade AeXNSAgent.exe ("not sure about it").

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Best practices for resolving AeXNSAgent issues

A clean and tidy computer is the key requirement for avoiding problems with AeXNSAgent. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the AeXNSAgent.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

AeXNSAgent.exe [all]