What is AgentMon.exe?

The genuine AgentMon.exe file is a software component of Virtual System Administrator Agent by Kaseya International.
Kaseya International software is for IT Managed Services Providers (MSPs), who provide remote IT administration and security on network infrastructure owned by the client company or institution. (Kaseya also offers Cloud-based (SaaS) services to smaller clients directly.) VSA is Kaseya’s “Virtual System Administrator” solution and “AgentMon.exe” is a crucial function of the Kaseya Agent on each PC in an enterprise VSA-managed network, constantly monitoring configuration and firewall status to keep the connection open with the Kaseya Server so the remote administrator can see and work with the PC. Servers also have the Agent to communicate with more central servers. It resides in “C:\Program Files\Kaseya\Agent,” unless the MSP licenses VSA on a “white label” basis, rebranding it to hide Kaseya’s name. Attempting to uninstall “AgentMon.exe” is difficult as it is protected and will reinstall itself; it is best to consult the MSP or “” about problems.

AgentMon stands for Virtual System Administrator Agent Monitoring

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the AgentMon.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for AgentMon.exe related errors

AgentMon.exe file information

Windows Task Manager with AgentMon
AgentMon.exe process in Windows Task Manager

The process known as Virtual System Administrator Agent belongs to software Virtual System Administrator Agent or Kaseya Agent or Platform Client Requirements by Kaseya ( or Kaseya International (

Description: AgentMon.exe is not essential for the Windows OS and causes relatively few problems. AgentMon.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 610,304 bytes (39% of all occurrences), 520,192 bytes and 7 more variants. 
The program has no visible window. It is not a Windows core file. The software listens for or sends data on open ports to a LAN or the Internet. AgentMon.exe is able to connect to the Internet, hide itself, monitor applications and record keyboard and mouse inputs. Therefore the technical security rating is 56% dangerous, however you should also read the user reviews.

Uninstalling this variant: It is possible to uninstall the program using the Control Panel ⇒ Uninstall a ProgramKaseya Agent or Platform Client Requirements.

Recommended: Identify AgentMon.exe related errors

Important: Some malware camouflages itself as AgentMon.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the AgentMon.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

Part of a system monitoring program used by your IT administrator.
  Rob Jones   (further information)
It is Part of the monitor for an Agent Called Kaseya for asset and remote control of managed computers
  Furdaddy   (further information)
It is an integral part of the Kaseya IT monitoring package.
  KennzAney   (further information)
Processus Used By Kaseya application for monitoring on distant computer
This is a good program, responsible for remote support and computer maintenance including updates and security patches.
  Chris Youngblood  
I am glad to learn that this file is a part of Kaseya, which was installed on my computer by an IT consultant. AgentMon.exe kept causing my computer to shut down and reboot when I was in the middle of activities. Incredibly ANNOYING! This is the Event Log message: "c:\program files\Agent\AgentMon.exe (MYCOMPUTERNAMEDELETED) has initiated the restart of computer [NAMEDELETED] on behalf of user [NAMEDELETED] for the following reason: Application: Maintenance (Planned) Reason Code: 0x80040001 Shutdown Type: restart
This application was installed with the VTech Learning Lodge that came with an InnoTab 3S Tablet.

Rating chart

Summary: Average user rating of AgentMon.exe: based on 7 votes with 7 user comments. 6 users think AgentMon.exe is essential for Windows or an installed application. One user thinks it's neither essential nor dangerous.

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Best practices for resolving AgentMon issues

A clean and tidy computer is the key requirement for avoiding problems with AgentMon. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the AgentMon.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

AgentMon.exe [all]