What is AgentSrv.EXE?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the AgentSrv.EXE on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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AgentSrv.EXE file information

Windows Task Manager with AgentSrv
AgentSrv.EXE process in Windows Task Manager

The process known as Agent Service Module belongs to software Connected DataProtector or SystemRecovery Online Backup by Connected.

Description: AgentSrv.EXE is not essential for Windows and will often cause problems. The file AgentSrv.EXE is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 258,048 bytes (72% of all occurrences) or 168,002 bytes. 
The program is not visible. It is not a Windows system file. AgentSrv.EXE is able to record keyboard and mouse inputs and hide itself. Therefore the technical security rating is 42% dangerous; however you should also read the user reviews.

Uninstalling this variant: If you are having problems with AgentSrv.EXE, you can also safely remove the program using the uninstall program of Connected DataProtector or PCConnected7.1.5NJ (Control Panel ⇒ Uninstall a Program).

Recommended: Identify AgentSrv.EXE related errors

Important: Some malware camouflages itself as AgentSrv.EXE, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the AgentSrv.EXE process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

Used by the CluckClick Online backup System
  Mike Robertson   (further information)
This is backup software from Iron Mountain (formerly Connected).
    (further information)
Part of Quicken on line backup
the Feds, computer hackers and even the police are using it to ilegally get on citizens' computers.
used as a backup agent for Mobile Infomriation Protection (MIP)

Rating chart

Summary: Average user rating of AgentSrv.EXE: based on 8 votes with 5 user comments. 4 users think AgentSrv.EXE is essential for Windows or an installed application. 2 users think it's neither essential nor dangerous. One user suspects danger. One user thinks AgentSrv.EXE is dangerous and recommends removing it.

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Best practices for resolving AgentSrv issues

A clean and tidy computer is the key requirement for avoiding problems with AgentSrv. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the AgentSrv.EXE process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

AgentSrv.EXE [all]