What is AgentSvc.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the AgentSvc.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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AgentSvc.exe file information

Windows Task Manager with AgentSvc
AgentSvc.exe process in Windows Task Manager

The process known as Agent Service or NTI Backup Now (version 5 Agent service.) or Agent Module

belongs to software Cloud Antivirus Platform or NTI Backup Now (version 5) or NTI Backup Now Standard or Acer Backup Agent Service

by Panda Security, S.L ( or NewTech Infosystems ( or NTI.

Description: AgentSvc.exe is not essential for the Windows OS and causes relatively few problems. AgentSvc.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 73,176 bytes (43% of all occurrences), 16,384 bytes and 7 more variants. 
The program is not visible. AgentSvc.exe is not a Windows core file. The file has a digital signature. The software uses ports to connect to or from a LAN or the Internet. The software can be removed using the Control Panel's Add\Remove programs applet. Therefore the technical security rating is 30% dangerous, however you should also read the user reviews.

Uninstalling this variant: If you still experience problems with AgentSvc.exe, you may want to search the support area on the PandaSecurity website or remove the entire program Panda Devices Agent or NTI Backup Now 5 using Windows Control Panel.

Recommended: Identify AgentSvc.exe related errors

Important: Some malware camouflages itself as AgentSvc.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the AgentSvc.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

it is located in the anti virus folder Panda Security/ Panda Devices Agent
  anne cummings  
it is part of Panda antivirus software.

Summary: Average user rating of AgentSvc.exe: based on 3 votes with 2 user comments. 2 users think AgentSvc.exe is essential for Windows or an installed application. One user thinks it's probably harmless.

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Best practices for resolving AgentSvc issues

A clean and tidy computer is the key requirement for avoiding problems with AgentSvc. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the AgentSvc.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

AgentSvc.exe [all]