What is AlertHelper.exe?

The genuine AlertHelper.exe file is a software component of AI Suite II by ASUSTeK.
AlertHelper.exe is an executable file that is part of AI Suite II, a utility program suite that features five tools for tweaking system performance. This is not an essential process for Windows and can be disabled if known to create problems. AI Suite II is a collection of freeware utility programs designed to work with the Windows platform. The programs include Asus System Information, a system diagnostic tool; Asus PC Probe II, a file manager; Asus Update, used to keep Asus components up-to-date; Asus Fan Xpert, a fan speed tool; and ASUS MyLogo, a logo editor. Asus is a Chinese personal computer vendor that manufactures everything from desktops and laptops to mobile phones, monitors, optical storage devices, and graphics cards. In 2013, it was the world's fifth largest computer seller, in terms of sales. The company began launching graphics cards in 2005 with their initial PhysX accelerator card. Asus was founded in Taipei in 1989 by T.H. Tung, Ted Hsu, Wayne Hsieh and M.T. Liao, all previously employed by Acer. The company is currently headquartered in Taipei, Taiwan.

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the AlertHelper.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for AlertHelper.exe related errors

AlertHelper.exe file information

Windows Task Manager with AlertHelper
AlertHelper.exe process in Windows Task Manager

The process known as AlertHelper belongs to software AI Suite II by ASUSTeK Computer (

Description: AlertHelper.exe is not essential for the Windows OS and causes relatively few problems. AlertHelper.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 1,112,704 bytes (81% of all occurrences), 1,115,776 bytes or 1,116,288 bytes. 
AlertHelper.exe is a Verisign signed file. The AlertHelper.exe file is digitally signed. AlertHelper.exe is not a Windows system file. The program is not visible. AlertHelper.exe is able to record keyboard and mouse inputs. Therefore the technical security rating is 20% dangerous; however you should also read the user reviews.

Uninstalling this variant: If any problems with AI Suite II occur, you may want to safely remove the program using the uninstall program of (Control Panel ⇒ Uninstall a Program).

Recommended: Identify AlertHelper.exe related errors

Important: Some malware camouflages itself as AlertHelper.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the AlertHelper.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

AI Suite II sensor on ASUS AM3+ mobo
  Jim Chase  
Spybot - Search & Destroy File Scanner Log created at 8/26/2015 4:41:19 AM Results Copyright (c) 2009-2015 Safer-Networking Ltd. C:\Program Files\ASUS\AI Suite II\Sensor\AlertHelper\AlertHelper.exe.manifest clean C:\Program Files\ASUS\AI Suite II\Sensor\AlertHelper\AsMultiLang.dll clean C:\Program Files\ASUS\AI Suite II\Sensor\AlertHelper\ImageHelper.dll clean C:\Program Files\ASUS\AI Suite II\Sensor\AlertHelper\AlertHelper.exe clean C:\Program Files\ASUS\AI Suite II\Sensor\AlertHelper\pngio.dll clean C:\Program Files\ASUS\AI Suite II\Sensor\AlertHelper\resource_AlertHelper\background\close_d.png clean C:\Program Files\ASUS\AI Suite II\Sensor\AlertHelper\resource_AlertHelper\background\close_n.png clean C:\Program Files\ASUS\AI Suite II\Sensor\AlertHelper\resource_AlertHelper\background\close_o.png clean C:\Program Files\ASUS\AI Suite II\Sensor\AlertHelper\resource_AlertHelper\background\Thumbs.db clean C:\Program Files\ASUS\AI Suite II\Sensor\AlertHelper\resource_AlertHelper\background\warning_small.bmp clean C:\Program Files\ASUS\AI Suite II\Sensor\AlertHelper\LangFiles\AsMultiLang.ini clean C:\Program Files\ASUS\AI Suite II\Sensor\AlertHelper\LangFiles\English\English.ini clean C:\Program Files\ASUS\AI Suite II\Sensor\AlertHelper\LangFiles\French\French.ini clean C:\Program Files\ASUS\AI Suite II\Sensor\AlertHelper\LangFiles\German\German.ini clean C:\Program Files\ASUS\AI Suite II\Sensor\AlertHelper\LangFiles\Japanese\Japanese.ini clean C:\Program Files\ASUS\AI Suite II\Sensor\AlertHelper\LangFiles\Russian\Russian.ini clean C:\Program Files\ASUS\AI Suite II\Sensor\AlertHelper\LangFiles\SChinese\schinese.ini clean C:\Program Files\ASUS\AI Suite II\Sensor\AlertHelper\LangFiles\Spanish\Spanish.ini clean C:\Program Files\ASUS\AI Suite II\Sensor\AlertHelper\LangFiles\TChinese\TChinese.ini clean ASUS AI Suite II AM3+ mother board
  Oren Odjur   (further information)

Summary: Average user rating of AlertHelper.exe: based on 2 votes with 2 user comments. 2 users think it's probably harmless.

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Best practices for resolving AlertHelper issues

A clean and tidy computer is the key requirement for avoiding problems with AlertHelper. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the AlertHelper.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

AlertHelper.exe [all]