What is AOButler.exe?

The genuine AOButler.exe file is a software component of Arcor Online by Arcor AG & Co. KG.
AOButler.exe is an executable file that is associated with Arcor Online, a software that lets users access services offered by Arcor's online web-portal. This is not an essential process for Windows and can be disabled if known to create problems. Mannesmann Arcor AG & Co. KG was a large German Internet company and fixed phone-line that was founded in 1996. The company provided customers with telecommunication services. The company was acquired by Vodafone in 2009 and renamed Arcor AG & Co. KG. The company is currently headquartered in in Eschborn, Germany.

AOButler stands for Arcor-Online Butler

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the AOButler.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for AOButler.exe related errors

AOButler.exe file information

Windows Task Manager with AOButler
AOButler.exe process in Windows Task Manager

The process known as Arcor-Online Butler (version 5.007) or Online Butler (version 5.008) belongs to software Deinstallation der Arcor or Deinstallation der Arcor Online Software by Arcor AG & Co. KG ( or Vodafone ( (version D2 GmbH).

Description: AOButler.exe is not essential for the Windows OS and causes relatively few problems. AOButler.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 2,476,504 bytes (75% of all occurrences) or 2,480,592 bytes. 
There is an icon for this program on the taskbar next to the clock. You can uninstall this program in the Control Panel. The AOButler.exe file is digitally signed. It is not a Windows system file. The process uses ports to connect to or from a LAN or the Internet. AOButler.exe is able to monitor applications. Therefore the technical security rating is 10% dangerous.

Uninstalling this variant: You can do the following:
  1) safely remove the program using the uninstall program of Deinstallation der Arcor Online Software or Deinstallation der Arcor (Control Panel ⇒ Uninstall a Program)
  2) contact Customer Service
  3) look for a new, improved version.

Recommended: Identify AOButler.exe related errors

Important: Some malware camouflages itself as AOButler.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the AOButler.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving AOButler issues

A clean and tidy computer is the key requirement for avoiding problems with AOButler. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the AOButler.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

AOButler.exe [all]