What is aolsoftware.exe?

The genuine aolsoftware.exe file is a software component of AOL Desktop by AOL.
Aolsoftware.exe is an executable file that belongs to the AOL Desktop, an integration of a web browser, a media player and an instant messenger client. This is not an essential Windows process and can be disabled if known to create problems. AOL Desktop is a set of software programs developed for users of AOL products. The suite offers AOL Mail, a mail application; Triton, an instant messaging client; and AOL Explorer, a browser based on Microsoft's Internet Explorer. The program also includes a universal address book including email and Internet telephony, as well as numerous security features. America Online (AOL) is an American telecommunications company that was established in 1985 by Jim Kimsey. It was originally called Quantum Computer Services and provided online services. AOL Inc. is based in New York City and develops and invests in web sites and brands. AOL distributes digital content, markets products, and offers numerous services to consumers, publishers, and advertisers.

AOlSoftware stands for America Online Software

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the aolsoftware.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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Aolsoftware.exe file information

Windows Task Manager with aolsoftware
Aolsoftware.exe process in Windows Task Manager

The process known as AOL belongs to software AOL Service Libraries or AOL Uninstaller or AOL Uninstaller (Choose which Products to Remove) or AIM or AIM 6 by America Online ( or AOL (

Description: Aolsoftware.exe is not essential for Windows and will often cause problems. Aolsoftware.exe is located in a subfolder of "C:\Program Files\Common Files". Known file sizes on Windows 10/8/7/XP are 50,736 bytes (32% of all occurrences), 50,760 bytes and 9 more variants. 
It is a file with no information about its developer. Aolsoftware.exe is not a Windows system file. The file has a digital signature. Aolsoftware.exe is a Verisign signed file. The program is not visible. Therefore the technical security rating is 25% dangerous, however you should also read the user reviews.

Uninstalling this variant: In case of problems with aolsoftware.exe, you can visit the vendor’s support site [1][2], find out if there is a newer version [1][2] available or uninstall the software AIM or AOL Uninstaller using the Uninstall a Program function of Windows Control Panel (Windows: Start, Settings, Control Panel, Uninstall a Program).

Recommended: Identify aolsoftware.exe related errors

If aolsoftware.exe is located in a subfolder of "C:\Program Files", the security rating is 39% dangerous. The file size is 50,736 bytes (60% of all occurrences), 42,032 bytes, 41,824 bytes, 41,264 bytes or 50,760 bytes. Aolsoftware.exe is a file with no information about its developer. The program is not visible. Aolsoftware.exe is digitally signed. Aolsoftware.exe is not a Windows system file. The file is a Verisign signed file. The software listens for or sends data on open ports to a LAN or the Internet.

Important: Some malware camouflages itself as aolsoftware.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the aolsoftware.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

its not dangerous
Seems to hang in occasionally in background, sometimes freezes AIM 6.9. I renamed it so it can't launch and AIM runs fine without it. I suspect its an AOL updater of some sort and I intend to continue to prevent it from launching with AIM.
  Larry Polagye  
It's un update feature for AOL it saves your User profiles to ur pc. when corrupt just uninstall aol and all it's components and re-install.
  Cesar   (further information)
I know I was unable to use aol 9.0 and 9.5 until I deleted all copies of this on my computer. It slowed the sign on process and disabled web brosing thu aol on my windows xp system.
Is used to AOL's update advisor. It periodically restarts itself to inform you to upgrade. It is annoying little peice of crap software.
  AIM Lover  
AOL Explorer freezes up if activated when PC is first turned on. Cutting out aolsoftware.exe (often two or more running at the same time) frees it, but then authentication will time out, you won't get access to e-mail, then later you won't be able to get into any page.
Causes all sorts of problems with AOL ie no contact with internet from logon won't close and can use lots of CPU and memory. If you don't want it or are having problems find it and rename it to something different. Use msconfig to remove it at startup and probably all will revert to normal (or as norma as possible with AOL!)
  Rodney Bryant  
More comments can be found here:
    (further information)

Rating chart

Summary: Average user rating of aolsoftware.exe: based on 31 votes with 9 reviews. 11 users think aolsoftware.exe is essential for Windows or an installed application. 5 users think it's probably harmless. 7 users think it's neither essential nor dangerous. 3 users suspect danger. 5 users think aolsoftware.exe is dangerous and recommend removing it. 8 users don't grade aolsoftware.exe ("not sure about it").

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Best practices for resolving aolsoftware issues

A clean and tidy computer is the key requirement for avoiding problems with aolsoftware. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the aolsoftware.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

aolsoftware.exe [all]