What is ASTSVCC.dll?

The genuine ASTSVCC.dll file is a software component of Cognizance Identity and Access Management by Cognizance.
The ASTSCC dll is a virtual channel client service associated with Cognizance Identity and Access Management. It provides virtual channel client services to various security hardware. Cognizance access security methods supported include fingerprint scanners, smart card reader, and virtual tokens.

AsTSVCC stands for Access Management Terminal Services Virtual Channel Client

ASTSVCC.dll is a Windows DLL file. DLL is the abbreviation for Dynamic Link Library. DLL files are needed by programs or web browser extensions, because they contain program code, data, and resources. The following information can help you determine if ASTSVCC.dll is a Windows system file or if it belongs to an application that you can trust.

Click to Run a Free Scan for ASTSVCC.dll related errors

ASTSVCC.dll file information

The process known as Terminal Services Virtual Channel Client belongs to software Cognizance Identity and Access Management or Credential Manager for HP ProtectTools by Bioscrypt ( or Cognizance (

Description: ASTSVCC.dll is not essential for the Windows OS and causes relatively few problems. The file ASTSVCC.dll is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 17,920 bytes (77% of all occurrences) or 24,848 bytes. 
The program has a visible window. The software starts when Windows starts (see Registry key: MACHINE\Run). The ASTSVCC.dll file is not a Windows core file. You can uninstall this program in the Control Panel. Therefore the technical security rating is 5% dangerous.

Uninstalling this variant: You have the option to safely remove the program using the uninstall program of ASUS Security Protect Manager or VeriSoft Access Manager (Control Panel ⇒ Uninstall a Program), search for help on the company’s website or look for a new, improved version.

Recommended: Identify ASTSVCC.dll related errors

Important: Some malware camouflages itself as ASTSVCC.dll, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the ASTSVCC.dll process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving ASTSVCC issues

A clean and tidy computer is the key requirement for avoiding problems with ASTSVCC. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the ASTSVCC.dll process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

ASTSVCC.dll [all]