What is ATICustomerCare.exe?

The genuine ATICustomerCare.exe file is a software component of AMD Catalyst by AMD.
ATICustomerCare.exe is an executable file that belongs to AMD Catalyst, a device driver and utility software package meant for AMD's graphics cards. This is not an essential Windows process and can be disabled if known to create problems. AMD Catalyst is a program designed for the Windows platform that enables AMD APUs and GPUs to perform faster. The software offers over twenty features and claims up to 19% performance increase on AMD Radeon graphics and up to 29% on AMD APUs. Advanced Micro Devices (AMD) is an American corporation that develops solutions in semiconductor technology and its applications in computer processors, motherboards, graphics processors and embedded systems for business and consumer markets. The company was founded in 1969 by Jerry Sanders and is currently based in Sunnyvale, California, United States.

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the ATICustomerCare.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for ATICustomerCare.exe related errors

ATICustomerCare.exe file information

Windows Task Manager with ATICustomerCare
ATICustomerCare.exe process in Windows Task Manager

The process known as ATI Customer Care or ATI Catalyst Registration belongs to software ATI Catalyst Registration or ATI Customer Care by Advanced Micro Devices ( or ATI Technologies (

Description: ATICustomerCare.exe is not essential for the Windows OS and causes relatively few problems. ATICustomerCare.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 311,296 bytes (63% of all occurrences) or 307,200 bytes. 
The program has a visible window. You can uninstall this program in the Control Panel. The process starts upon Windows startup (see Registry key: MACHINE\Run). The file is not a Windows system file. ATICustomerCare.exe is able to record keyboard and mouse inputs. Therefore the technical security rating is 9% dangerous.

Uninstalling this variant: If you are having problems with ATICustomerCare.exe, you can do the following:
  1) uninstall the software ATI Catalyst Registration using the Uninstall a Program function of Windows Control Panel (Windows: Start, Settings, Control Panel, Uninstall a Program)
  2) ask for help from Support.

Recommended: Identify ATICustomerCare.exe related errors

Important: Some malware camouflages itself as ATICustomerCare.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the ATICustomerCare.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

There are no user opinions yet. Why not be the first to write a short comment?

Do you have additional information? Help other users!
What do you know about ATICustomerCare.exe:
How would you rate it:
Link for more info:
Your Name:

Best practices for resolving ATICustomerCare issues

A clean and tidy computer is the key requirement for avoiding problems with ATICustomerCare. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the ATICustomerCare.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

ATICustomerCare.exe [all]