What is BackgroundAgent.exe?

The genuine BackgroundAgent.exe file is a software component of AcerCloud by Acer.
AcerCloud is a personal cloud storage service offered by Acer. BackgroundAgent.exe runs system tray service for AcerCloud. This is not a critical Windows component and can be removed if known to cause problems. AcerCloud can be set up to store music, photos, videos and documents and synchronize them with all devices that have AcerCloud installed. The program gives users access to their files located on any device even when the target device might be switched off. The program is free for all Android devices with every purchase of an Acer PC. Acer was founded in 1976 by Stan Shih, Carolyn Yeh and five others as Multitech in 1976. It is a Taiwanese hardware and electronics giant that produces laptops, desktops, smart phones, displays, storage devices and peripherals. Acer was the fourth largest global vendor of personal computers in 2013 and generates an annual revenue of more than $16 billion. The company is headquartered in Xizhi, New Taipei City, Taiwan.

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the BackgroundAgent.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for BackgroundAgent.exe related errors

BackgroundAgent.exe file information

The process known as Background Agent belongs to software AOP Framework by Acer (

Description: BackgroundAgent.exe is not essential for the Windows OS and causes relatively few problems. BackgroundAgent.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 65,752 bytes (84% of all occurrences), 62,208 bytes, 66,304 bytes or 64,864 bytes. 
The file has a digital signature. It is not a Windows system file. The software can be uninstalled in the Control Panel. The program is not visible. Therefore the technical security rating is 20% dangerous.

Uninstalling this variant: In case of any problems with BackgroundAgent.exe, you can also safely remove the program using the uninstall program of AOP Framework (Control Panel ⇒ Uninstall a Program) or use the software publisher's support site.

Recommended: Identify BackgroundAgent.exe related errors

Important: Some malware camouflages itself as BackgroundAgent.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the BackgroundAgent.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving BackgroundAgent issues

A clean and tidy computer is the key requirement for avoiding problems with BackgroundAgent. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the BackgroundAgent.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

BackgroundAgent.exe [all]