The genuine BTHelpBrowser.exe file is a software component of BT Broadband Desktop Help by www.bt.com.
BTHelpBrowser.exe is an executable file that belongs to BT Broadband Desktop Help, a troubleshooting program that helps users resolve problems with their Internet connections. This file is not a critical Windows file and can be removed if known to create problems. BT Broadband Desktop Help offers diagnosing problems with setting up and opening email accounts, wireless connectivity and networks, and Internet connections. The program is currently available for the Windows and Mac OS platforms. BT (British Telecommunications) is a telecommunications services company which operates in over 170 countries around the world. BT developed out of the Electric Telegraph Company which established itself in 1846 in London, England, and created a communications network that spanned the British nation.
BTHelpBrowser stands for British Telecommunications Help Browser
The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the BTHelpBrowser.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.
Description: BTHelpBrowser.exe is not essential for the Windows OS and causes relatively few problems. BTHelpBrowser.exe is located in a subfolder of "C:\Program Files".
Known file sizes on Windows 10/8/7/XP are 1,069,568 bytes (59% of all occurrences), 1,277,240 bytes, 1,251,328 bytes or 1,259,184 bytes.
The program is not visible. The file is not a Windows system file. It can change the behavior of other programs or manipulate other programs. There is no description of the program. BTHelpBrowser.exe is able to monitor applications. Therefore the technical security rating is 60% dangerous; however you should also read the user reviews.
Recommended: Identify BTHelpBrowser.exe related errors
Important: Some malware camouflages itself as BTHelpBrowser.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the BTHelpBrowser.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.
A clean and tidy computer is the key requirement for avoiding problems with BTHelpBrowser. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.
Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.
To help you analyze the BTHelpBrowser.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.