What is carpserv.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the carpserv.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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Carpserv.exe file information

Windows Task Manager with carpserv
Carpserv.exe process in Windows Task Manager

The process known as carpserv belongs to software Conexant carpserv or SoftK56 Modem Driver by Conexant Systems ( or Conexant Systems Systems (

Description: Carpserv.exe is not essential for the Windows OS and causes relatively few problems. Carpserv.exe is located in the C:\Windows\System32 folder. Known file sizes on Windows 10/8/7/XP are 4,608 bytes (98% of all occurrences), 26,112 bytes, 81,408 bytes or 11,776 bytes. 
The carpserv.exe file is not a Windows system file. The application is loaded during the Windows boot process (see Registry key: MACHINE\Run). The program is not visible. The file is a trustworthy file from Microsoft. Therefore the technical security rating is 34% dangerous, however you should also read the user reviews.

Recommended: Identify carpserv.exe related errors

External information from Paul Collins:

Important: Some malware disguises itself as carpserv.exe, particularly when not located in the C:\Windows\System32 folder. Therefore, you should check the carpserv.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

this file is used by accrobat reader paper capture file
It's on a compaq presario 6000
I just recently had to take it out of my system32 folder as it wouldnt connect to the internet while the file existed. Being used in a trojan lately.
it's enable speaker for laptop modem and not harm
  Ali Bozorgi  
Conexant modem driver in HP laptop. HAMMERS system memory. Shut it down if you don't run a modem!
Driver for Conexant modems, common with Compaq computers
Lets your hear the modem dial-up (Connexant Modems/HP etc.) Not required
  Bazzy B  
I found it in Compap nx9010 laptop
More comments can be found here:
    (further information)

Rating chart

Summary: Average user rating of carpserv.exe: based on 73 votes with 9 reviews. 50 users think carpserv.exe is essential for Windows or an installed application. 3 users think it's probably harmless. 13 users think it's neither essential nor dangerous. 4 users suspect danger. 3 users think carpserv.exe is dangerous and recommend removing it. 13 users don't grade carpserv.exe ("not sure about it").

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Best practices for resolving carpserv issues

A clean and tidy computer is the key requirement for avoiding problems with carpserv. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the carpserv.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

carpserv.exe [all]