What is ccd.exe?

The genuine ccd.exe file is a software component of BroadJump CorrectConnect Engine by BroadJump.
CCD is an application that automates common support functions such as monitoring, testing and repairing a subscriber's service reducing the need for live help desk support. It help ISPs consistently provide a high standard of service management to customers. The tool enables ISPs to transmit messages directly to subscribers notifying about important network maintenance activities or associated information such as software virus warnings. Motive was acquired by Alcatel-Lucent in 2008.

CCD stands for Correct Connect Digital Subscriber Line

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the ccd.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for ccd.exe related errors

Ccd.exe file information

The process known as AcerCloud Client belongs to software AOP Framework or BroadJump CorrectConnect Engine by Acer Cloud Technology or BroadJump (

Description: Ccd.exe is not essential for Windows and will often cause problems. The file ccd.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 9,105,112 bytes (39% of all occurrences), 9,685,208 bytes and 13 more variants. 
The program is not visible. It is not a Windows core file. Ccd.exe is digitally signed. The application listens for or sends data on open ports to a LAN or the Internet. Ccd.exe is able to monitor applications. Therefore the technical security rating is 44% dangerous, however you should also read the user reviews.

Uninstalling this variant: In the event of any problems with ccd.exe, you can also search the support area on the Acer website or uninstall AOP Framework or BroadJump CorrectConnect Engine software via Windows Control Panel/Add or Remove Programs (Windows XP) or Programs and Features (Windows 10/8/7).

Recommended: Identify ccd.exe related errors

Important: Some malware camouflages itself as ccd.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the ccd.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

collins cobuild
Grabs a lot of CPU time, 50% in some cases. Stopping the process doesn't help, it returns. Have to stop CCDMONITOR also. I'm removing AOP framework
  John Stover  
ccd.exe is used from Acer abBox, which synchonize files between the abBox folder between the pcs from an user.

Summary: Average user rating of ccd.exe: based on 3 votes with 3 user comments. 2 users think it's probably harmless. One user thinks it's neither essential nor dangerous.

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Best practices for resolving ccd issues

A clean and tidy computer is the key requirement for avoiding problems with ccd. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the ccd.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

ccd.exe [all]