How to remove the commserv virus

Most antivirus programs identify commserv.exe as malware—such as Kaspersky identifies it as, and Symantec identifies it as Trojan Horse.

The free file information forum can help you find out how to remove it. If you have additional information about this file, please leave a comment or a suggestion for other users.

Click to Run a Free Virus Scan for the commserv.exe malware

Commserv.exe file information

The process appears to belong to software Active Common Service by unknown.

Description: Commserv.exe is not essential for Windows and will often cause problems. The commserv.exe file is located in the C:\Windows\System32 folder or sometimes in a subfolder of C:\Windows. The file size on Windows 10/8/7/XP is 126,976 bytes. 
There is no information about the author of the file. The program has no visible window. Commserv.exe is an unknown file in the Windows folder. It is not a Windows core file. The software listens for or sends data on open ports to a LAN or the Internet. Therefore the technical security rating is 86% dangerous.

Recommended: Identify commserv.exe related errors

Important: You should check the commserv.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving commserv issues

The following programs have also been shown useful for a deeper analysis: Security Task Manager examines the active commserv process on your computer and clearly tells you what it is doing. Malwarebytes' well-known anti-malware tool tells you if the commserv.exe on your computer displays annoying ads, slowing it down. This type of unwanted adware program is not considered by some antivirus software to be a virus and is therefore not marked for cleanup.

A clean and tidy computer is the key requirement for avoiding PC trouble. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

Other processes

commserv.exe [all]