What is CPSHelpRunner.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the CPSHelpRunner.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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CPSHelpRunner.exe file information

Windows Task Manager with CPSHelpRunner
CPSHelpRunner.exe process in Windows Task Manager

The process known as ROXHelpRunner Module belongs to software Roxio Easy Media Creator (version 8, 9) or CommonSDK or Roxio MyDVD DE by Sonic Solutions (

Description: CPSHelpRunner.exe is not essential for the Windows OS and causes relatively few problems. The file CPSHelpRunner.exe is located in a subfolder of "C:\Program Files\Common Files". Known file sizes on Windows 10/8/7/XP are 10,752 bytes (40% of all occurrences), 10,240 bytes, 17,656 bytes or 18,416 bytes. 
The program has no visible window. CPSHelpRunner.exe is not a Windows system file. The software can be removed using the Control Panel's Add\Remove programs applet. Therefore the technical security rating is 22% dangerous, however you should also read the user reviews.

Uninstalling this variant: If you still experience problems with CPSHelpRunner.exe, you may also uninstall the software Roxio MyDVD DE or Roxio Creator 9 LE using the Uninstall a Program function of Windows Control Panel (Windows: Start, Settings, Control Panel, Uninstall a Program).

Recommended: Identify CPSHelpRunner.exe related errors

Important: Some malware camouflages itself as CPSHelpRunner.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the CPSHelpRunner.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

Roxio Media Creator suite.
cpshelprunner.exe is Roxio Photo Suite help application developed by Sonic Solutions.

Summary: Average user rating of CPSHelpRunner.exe: based on 2 votes with 2 user comments. One user thinks CPSHelpRunner.exe is essential for Windows or an installed application. One user thinks it's probably harmless.

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Best practices for resolving CPSHelpRunner issues

A clean and tidy computer is the key requirement for avoiding problems with CPSHelpRunner. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the CPSHelpRunner.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

CPSHelpRunner.exe [all]