What is CTSysVol.exe?

The genuine CTSysVol.exe file is a software component of Creative Volume Control by Creative Technology.
"CTSysVol.exe" is a file in Windows for Creative Technology sound cards that provides system volume control and configuration options. The file runs in the background on startup and loads a quick launch icon in the taskbar. It replaces the conventional Windows volume control task bar link. The file provides access to Creative mixer controls, recording controls, surround sound settings, and more. Creative Technology started in 1981 and is global leader in sound and video technology for computer systems worldwide. They develop cutting edge sound cards and software, as well as other audio/video products.

CTSysVol stands for Creative Technolgy System Volume

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the CTSysVol.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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CTSysVol.exe file information

Windows Task Manager with CTSysVol
CTSysVol.exe process in Windows Task Manager

The process known as CTSysVol.exe belongs to software Creative Volume Control by Creative Technology (

Description: CTSysVol.exe is not essential for the Windows OS and causes relatively few problems. CTSysVol.exe is located in a subfolder of "C:\Program Files" (mostly C:\Program Files\Creative\SBAudigy2\Surround Mixer\). Known file sizes on Windows 10/8/7/XP are 57,344 bytes (81% of all occurrences), 49,152 bytes and 4 more variants. 
There is an icon for this program on the taskbar next to the clock. CTSysVol.exe is not a Windows system file. Therefore the technical security rating is 28% dangerous, however you should also read the user reviews.

Recommended: Identify CTSysVol.exe related errors

If CTSysVol.exe is located in a subfolder of the user's profile folder, the security rating is 64% dangerous. The file size is 611,328 bytes. There is no information about the author of the file. The program has no visible window. The application starts upon Windows startup (see Registry key: MACHINE\Run, Run, User Shell Folders). CTSysVol.exe is not a Windows system file. CTSysVol.exe is able to connect to the Internet and record keyboard and mouse inputs.

External information from Paul Collins:

Important: Some malware camouflages itself as CTSysVol.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder, for example Win32:Malware-gen (detected by Avast), and Trojan.Generic.4931920 (detected by BitDefender). Therefore, you should check the CTSysVol.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

Volume Control fomr Creative
Creative volume control - volume control panel for sound card
Creative External Sound Card Volume Control App
  Matt Rizzle  
Ceative Technology installation with my Audigy sound card software.
control panel for sound card
controlls the volume (creative Soundblaster)
supposedly volume control for creative sound cards, but shows up as a trojan to clamav. I suspect a very sneaky low-zones trojan disguised as the sound mixer
CTSysVol,eze works fine as the sound mixer for the Audigy , however, it is missing the L & R panning for stereo
I've never owned a Creative product. Noticed this process around the same time my internet started going haywire. Killed this process and the internet is apparently fixed for now. I'm suspicious.
I think it's infected with a Trojan. If I turn it off, my desktop goes away. If I turn it on, it spawns an explorer and opens up over 30 back end TCP connections. WireShark shows packets flying all over the internet. If I kill the explorer process it respawns and re-opens the connections. If I kill CTSysVol.exe the explorer does not re-spawn and no connections open.
  Glenn A. Meisenheimer  

Rating chart

Summary: Average user rating of CTSysVol.exe: based on 12 votes with 10 user comments. 11 users think CTSysVol.exe is essential for Windows or an installed application. One user thinks it's neither essential nor dangerous. 4 users don't grade CTSysVol.exe ("not sure about it").

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Best practices for resolving CTSysVol issues

A clean and tidy computer is the key requirement for avoiding problems with CTSysVol. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the CTSysVol.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

CTSysVol.exe [all]