What is DriverSupportAO.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the DriverSupportAO.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for DriverSupportAO.exe related errors

DriverSupportAO.exe file information

The process known as Driver Support Active Optimization belongs to software Driver Support Active Optimization or Driver Support by PC Drivers HeadQuarters LP.

Description: DriverSupportAO.exe is not essential for the Windows OS and causes relatively few problems. The file DriverSupportAO.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 4,920,784 bytes (34% of all occurrences), 4,904,400 bytes and 5 more variants. 
The file is a Verisign signed file. The program is not visible. It is digitally signed. The DriverSupportAO.exe file is not a Windows core file. The software uses ports to connect to or from a LAN or the Internet. Therefore the technical security rating is 30% dangerous.

Uninstalling this variant: In case of any problems with DriverSupportAO.exe, you can also do the following:
  • get help from the software vendor Driversupport
  • uninstall Driver Support or Driver Support Active Optimization software via Windows Control Panel/Add or Remove Programs (Windows XP) or Programs and Features (Windows 10/8/7)

Recommended: Identify DriverSupportAO.exe related errors

Important: Some malware camouflages itself as DriverSupportAO.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the DriverSupportAO.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving DriverSupportAO issues

A clean and tidy computer is the key requirement for avoiding problems with DriverSupportAO. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the DriverSupportAO.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

DriverSupportAO.exe [all]