What is DRUService.exe?

The genuine DRUService.exe file is a software component of AT&T DRU by AT&T.
DRUService.exe is an executable file that belongs to AT&T DRU, a utility software that collects crash reports and user feedback regarding AT&T software in order to send it back to AT&T. This is not an essential process for Windows and can be disabled if known to create problems. The AT&T DRU is a tool designed for the Windows platform that sends critical hardware and software data reports in the event of hardware or software failure to AT&T for further analysis. Data sent might include information on files, applications, operating system updates, hardware changes, configurations, information on all internal hardware and any attached external peripherals. AT&T Inc. is an American multinational telecommunications corporation, which was founded in 1983. It was formerly called the Southwestern Bell Corporation till 1995. It can indirectly trace its origin back to the original Bell Telephone Company founded by Alexander Graham Bell after he invented the telephone. Today, AT&T is headquartered at Whitacre Tower in Dallas, Texas. AT&T is the largest provider for cellular telephones in the United States.

DRUService stands for Desktop Reporting Utility Service

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the DRUService.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for DRUService.exe related errors

DRUService.exe file information

The process known as DRUService belongs to software AT&T DRU Service or Desktop Reporting Utility or Pharos Blueprint Cleanup by AT&T (

Description: DRUService.exe is not essential for the Windows OS and causes relatively few problems. DRUService.exe is located in a subfolder of "C:\Program Files". The file size on Windows 10/8/7/XP is 139,264 bytes. 
The program is not visible. DRUService.exe is not a Windows system file. DRUService.exe is able to record keyboard and mouse inputs and hide itself. Therefore the technical security rating is 44% dangerous.

Uninstalling this variant: If you have any problems with DRUService.exe, you may also do the following:

Recommended: Identify DRUService.exe related errors

Important: Some malware camouflages itself as DRUService.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the DRUService.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving DRUService issues

A clean and tidy computer is the key requirement for avoiding problems with DRUService. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the DRUService.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

DRUService.exe [all]