How to remove the dssagent virus

Most antivirus programs identify dssagent.exe as malware—such as TrendMicro identifies it as ADW_BRODERBUND or ADWARE_BRODERBUND, and Microsoft identifies it as Spyware:Win32/BrodcastDSSAGENT.

The free file information forum can help you find out how to remove it. If you have additional information about this file, please leave a comment or a suggestion for other users.

Click to Run a Free Virus Scan for the dssagent.exe malware

Dssagent.exe file information

Windows Task Manager with dssagent
Dssagent.exe process in Windows Task Manager

The process known as Brødcast background agent belongs to software Brødcast background agent by Brøderbund Software ( or The Learning Company ( or Mattel Interactive.

Description: Dssagent.exe is not essential for Windows and will often cause problems. Dssagent.exe is located in a subfolder of C:\Windows. Known file sizes on Windows 10/8/7/XP are 546,304 bytes (75% of all occurrences), 593,920 bytes or 590,336 bytes. 
The dssagent.exe file is not a Windows core file. The software starts when Windows starts (see Registry key: MACHINE\Run). The program has no visible window. It is located in the Windows folder, but it is not a Windows core file. Therefore the technical security rating is 60% dangerous, however you should also read the user reviews.

Recommended: Identify dssagent.exe related errors

External information from Paul Collins:

Important: You should check the dssagent.exe process on your PC to see if it is a threat. If Brødcast background agent has changed your browser's search engine and start page, you can recover your browser's default settings as follows:

Reset default browser settings for Internet-Explorer ▾
  1. In Internet Explorer, press the key combination Alt + X to open the Tools menu.
  2. Click Internet options.
  3. Click the Advanced tab.
  4. Click the Reset... button.
  5. Enable the Delete personal settings option.
This will reset your Internet Explorer to its default settings. Your browser will start with the familiar start page and search engine—without popups, ads, cookies, but all browser add-ons are deleted too [1]. Make cleaning up your browser and your computer simpler and safer with Security Task Manager.


User Comments

It is spyware from Broderbung software. Get rid of it, and it keeps coming back...
It periodically (every 3 minutes or so) uses all of the cpu resourses for a few seconds
Hogs up CPU resources like crazy every little while.

Summary: Average user rating of dssagent.exe: based on 2 votes with 3 user comments. One user suspects danger. One user thinks dssagent.exe is dangerous and recommends removing it. One user is not sure about it.

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Best practices for resolving dssagent issues

The following programs have also been shown useful for a deeper analysis: ASecurity Task Manager examines the active dssagent process on your computer and clearly tells you what it is doing. Malwarebytes' well-known Banti-malware tool tells you if the dssagent.exe on your computer displays annoying ads, slowing it down. This type of unwanted adware program is not considered by some antivirus software to be a virus and is therefore not marked for cleanup.

A clean and tidy computer is the key requirement for avoiding PC trouble. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

Other processes

dssagent.exe [all]