What is EPUHelp.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the EPUHelp.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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EPUHelp.exe file information

Windows Task Manager with EPUHelp
EPUHelp.exe process in Windows Task Manager

The process known as EPUHelp belongs to software AI Suite II by ASUSTeK Computer (

Description: EPUHelp.exe is not essential for the Windows OS and causes relatively few problems. The EPUHelp.exe file is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 1,256,576 bytes (56% of all occurrences), 1,204,656 bytes and 4 more variants. 
There is no information about the author of the file. The program has no visible window. The EPUHelp.exe file is not a Windows core file. It is digitally signed. It is a Verisign signed file. EPUHelp.exe is able to record keyboard and mouse inputs. Therefore the technical security rating is 32% dangerous.

Uninstalling this variant: If you want to remove the program completely, go to Control Panel ⇒ Software ⇒ AI Suite II.

Recommended: Identify EPUHelp.exe related errors

If EPUHelp.exe is located in a subfolder of the user's profile folder, the security rating is 36% dangerous. The file size is 352,256 bytes (66% of all occurrences) or 180,224 bytes. The program has a visible window. There is no description of the program. The software starts when Windows starts (see Registry key: User Shell Folders). EPUHelp.exe is not a Windows system file.

Important: Some malware camouflages itself as EPUHelp.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder, for example Win32:Kryptik-NIO [Trj] (detected by Avast), and Trojan:Win32/Ramdo.A (detected by Microsoft). Therefore, you should check the EPUHelp.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving EPUHelp issues

A clean and tidy computer is the key requirement for avoiding problems with EPUHelp. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the EPUHelp.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

EPUHelp.exe [all]