What is eRAgent.exe?

The genuine eRAgent.exe file is a software component of Acer Empowering Technology by Acer.
eRAgent.exe is an executable file that belongs to Acer Empowering Technology, a set of utility programs designed for managing networks, power and security features for Acer laptops and PCs. This is not a critical Windows component and should be removed if known to cause problems. The Acer Empowering Technology is a suite of utility programs that accompany Acer computers. The suite includes the Acer eNet management to configure networks, Acer ePower management to configure mobile power options, and Acer eData security management. Other programs include eRecovery Management, Acer Launch Manager, as well as others utilities to manage passwords, file encryption, memory optimization, and network connections. Acer was founded in 1976 by Stan Shih, Carolyn Yeh and five others as Multitech in 1976. It is a Taiwanese hardware and electronics giant that produces laptops, desktops, smart phones, displays, storage devices and peripherals. Acer was the fourth largest global vendor of personal computers in 2013 and generates an annual revenue of more than $16 billion. The company is headquartered in Xizhi, New Taipei City, Taiwan.

eRAgent stands for Acer eRecovery Agent

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the eRAgent.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for eRAgent.exe related errors

ERAgent.exe file information

The process known as eRecovery agent belongs to software eRecovery or Acer Empowering Technology or Acer eRecovery Management by Acer (

Description: ERAgent.exe is not essential for Windows and will often cause problems. The file eRAgent.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 425,984 bytes (34% of all occurrences), 413,696 bytes and 4 more variants. 
The file is not a Windows system file. The program is not visible. The application is loaded during the Windows boot process (see Registry key: MACHINE\Run). ERAgent.exe is able to record keyboard and mouse inputs. Therefore the technical security rating is 48% dangerous, however you should also read the user reviews.

Uninstalling this variant: There is a possibility to do the following:
  1) completely remove Acer Empowering Technology (Control Panel ⇒ Uninstall a Program)
  2) look for help on the website.

Recommended: Identify eRAgent.exe related errors

Important: Some malware camouflages itself as eRAgent.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the eRAgent.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

located under C:\Acer\Empowering Technology\eRecovery\
Nothing except I keep getting it on Startup
an invalid argument was encountered
Wird automatisch mit Windows gestartet
  Ramto Amoht  
Comes up msg. when CPU turned on - Windows XP
  Norm Muelleman  
Kaspersky told me Microsoft were working with them to overcome the problem.
  A. Wright.  
You are getting this because it is looking for the second partition, the D drive listed as Data that is either missing or reconfigured
  Russell Burgess  

Rating chart

Summary: Average user rating of eRAgent.exe: based on 6 votes with 7 user comments. 2 users think eRAgent.exe is essential for Windows or an installed application. 3 users think it's neither essential nor dangerous. One user thinks eRAgent.exe is dangerous and recommends removing it. 5 users don't grade eRAgent.exe ("not sure about it").

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Best practices for resolving eRAgent issues

A clean and tidy computer is the key requirement for avoiding problems with eRAgent. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the eRAgent.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

eRAgent.exe [all]