What is eRecoveryService.exe?

The genuine eRecoveryService.exe file is a software component of Acer Empowering Technology by Acer.
eRecoveryService.exe is an executable file that belongs to Acer Empowering Technology, a set of utility programs designed for managing networks, power and security features for Acer laptops and PCs. This is not a critical Windows component and should be removed if known to cause problems. The Acer Empowering Technology is a suite of utility programs that accompany Acer computers. The suite includes the Acer eNet management to configure networks, Acer ePower management to configure mobile power options, and Acer eData security management. Other programs include eRecovery Management, Acer Launch Manager, as well as others utilities to manage passwords, file encryption, memory optimization, and network connections. Acer was founded in 1976 by Stan Shih, Carolyn Yeh and five others as Multitech in 1976. It is a Taiwanese hardware and electronics giant that produces laptops, desktops, smart phones, displays, storage devices and peripherals. Acer was the fourth largest global vendor of personal computers in 2013 and generates an annual revenue of more than $16 billion. The company is headquartered in Xizhi, New Taipei City, Taiwan.

eRecoveryService stands for Acer eRecovery Service

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the eRecoveryService.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for eRecoveryService.exe related errors

ERecoveryService.exe file information

The process known as eRecoveryService belongs to software Acer Empowering Technology or eRecovery Service by Acer (

Description: ERecoveryService.exe is not essential for the Windows OS and causes relatively few problems. ERecoveryService.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 53,248 bytes (38% of all occurrences), 57,344 bytes, 45,056 bytes or 49,152 bytes. 
The program has no visible window. It is not a Windows core file. Therefore the technical security rating is 42% dangerous.

Uninstalling this variant: If you still experience problems with eRecoveryService.exe, you can also go to the software publisher,, for advice or uninstall the software Acer Empowering Technology using the Uninstall a Program function of Windows Control Panel (Windows: Start, Settings, Control Panel, Uninstall a Program).

Recommended: Identify eRecoveryService.exe related errors

Important: Some malware camouflages itself as eRecoveryService.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the eRecoveryService.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving eRecoveryService issues

A clean and tidy computer is the key requirement for avoiding problems with eRecoveryService. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the eRecoveryService.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

eRecoveryService.exe [all]