What is eservutil.exe?

The genuine eservutil.exe file is a software component of ArcSoft TotalMedia Theatre by ArcSoft.
Eservutil.exe is an executable file that is associated with ArcSoft TotalMedia Theatre, a media player designed for the Windows platform. This is not an essential process for Windows and can be disabled if known to create problems. ArcSoft TotalMedia Theatre is a media player that features support for Blu-ray 3D, AVCHD 3D, 3D DVDs, YouTube 3D files, MKV, AVCHD, MPEG-4, MOV, MP4, AVI, WMV HD, QuickTime HD, DivX HD, and H.264 HD. The player also features dynamic lighting, de-noise, anti-shake and smoothness enhancements, and 4K video playback. ArcSoft, Inc. is an American company that develops solutions in photo and video imaging. ArcSoft software is currently used in devices ranging from smartphones to tablets, PCs, smart TVs, digital cameras and more. The company was founded in 1994 and is currently headquartered in Fremont, California.

EServUtil stands for ArcSoft Electronic Service Utility

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the eservutil.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for eservutil.exe related errors

Eservutil.exe file information

Windows Task Manager with eservutil
Eservutil.exe process in Windows Task Manager

The process known as ArcSoft eservutil belongs to software ArcSoft Intouch or ArcSoft Exchange Service or TotalMedia Theatre (version 5, 6) by ArcSoft (

Description: Eservutil.exe is not essential for the Windows OS and causes relatively few problems. The file eservutil.exe is located in a subfolder of "C:\Program Files\Common Files". Known file sizes on Windows 10/8/7/XP are 43,112 bytes (20% of all occurrences), 43,072 bytes and 6 more variants. 
The program has no visible window. The file is not a Windows system file. The file has a digital signature. It is a Verisign signed file. Eservutil.exe is able to monitor applications. Therefore the technical security rating is 21% dangerous.

Uninstalling this variant: You have the option to do the following:
  • look for help on the website
  • uninstall TotalMedia Theatre 6 or TotalMedia Theatre 5 software via Windows Control Panel/Add or Remove Programs (Windows XP) or Programs and Features (Windows 10/8/7)

Recommended: Identify eservutil.exe related errors

Important: Some malware camouflages itself as eservutil.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the eservutil.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving eservutil issues

A clean and tidy computer is the key requirement for avoiding problems with eservutil. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the eservutil.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

eservutil.exe [all]