What is esrv_svc.exe?

The genuine esrv_svc.exe file is a software component of Sony® VAIO Care by Sony Corporation.
Sony developed a driver file named "esrv_svc.exe" as part of its "VAIO Care" software for its VAIO laptops. Its function is related to monitoring power usage. User comments in forums seem mostly to concern adjusting screen brightness and whether it adjusts automatically, with which some users had problems after upgrading to Windows 8.1, especially if they did not update all drivers before the upgrade. If this program does not reside in "C:\Program Files\Sony\VAIO Care", possibly with a subfolder named "esrv", or if it is found in "C:\Windows" or its "System32" subpath, it is possibly disguised malware. Uninstalling is possible via the Control Panel, (select "VAIO Care"). There may be similar processes in other OEM's computers based on Intel's Energy Checker SDK (System Development Kit) with an "ESRV" tool for taking readings from onboard power analyzers, although this was being called "Whatif" software in 2010 and forum threads were archived.

esrv_svc stands for Sony® Energy Server Service

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the esrv_svc.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for esrv_svc.exe related errors

Esrv_svc.exe file information

Windows Task Manager with esrv_svc
Esrv_svc.exe process in Windows Task Manager

The process known as Intel® System Usage Report or Intel® Energy Checker Energy Server Service belongs to software Intel® System Usage Report or VAIO Care or Intel® Driver Update Utility or Intel Energy Checker by Intel® Software Development Products or Intel® Energy Checker or Intel (

Description: Esrv_svc.exe is not essential for Windows and will often cause problems. Esrv_svc.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 416,408 bytes (24% of all occurrences), 805,632 bytes and 10 more variants. 
The program has no visible window. Esrv_svc.exe is digitally signed. The esrv_svc.exe file is not a Windows system file. The software listens for or sends data on open ports to a LAN or the Internet. The software can be uninstalled in the Control Panel. Esrv_svc.exe is able to monitor applications. Therefore the technical security rating is 26% dangerous, however you should also read the user reviews.

Uninstalling this variant: In case of problems with esrv_svc.exe, you could also do the following:
  • visit the [1][2] website
  • safely remove the program using the uninstall program of Intel(R) Driver Update Utility or VAIO Care (Control Panel ⇒ Uninstall a Program)

Recommended: Identify esrv_svc.exe related errors

Important: Some malware camouflages itself as esrv_svc.exe. Therefore, you should check the esrv_svc.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

Contains a Task (Scheduler) named "USER_ESRV_SVC_WILLAMETTE" with a Run command: "C:\WINDOWS\System32\Wscript.exe" //B //NoLogo "C:\Program Files\Intel\SUR\WILLAMETTE\ESRV\task.vbs" with a Run Time date: 1899-12-30 00:00:00 (may be different for a another computer).
  Jeff   (further information)
In my Desktop running WIN.10 OS, Kaspersky-Int.- Security reports it running suspicious activity. Specifically "Suspicious action was blocked Intel(R) System Usage Report Action: Read memory from other processes Application: Intel(R) System Usage Report Application path: C:\Program Files\Intel\SUR\QUEENCREEK\esrv_svc.exe Time: 14/12/2016 14:58" This started shortly after installing "Intel Management Engine Components" application.
  Victor   (further information)

Summary: Average user rating of esrv_svc.exe: based on 1 vote with 2 user comments. One user suspects danger. One user is not sure about it.

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Best practices for resolving esrv_svc issues

A clean and tidy computer is the key requirement for avoiding problems with esrv_svc. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the esrv_svc.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

esrv_svc.exe [all]