What is fts.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the fts.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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Fts.exe file information

Windows Task Manager with fts
Fts.exe process in Windows Task Manager

The process known as fts belongs to software Friendly Products by Friendly Technologies (

Description: Fts.exe is not essential for the Windows OS and causes relatively few problems. The fts.exe file is located in a subfolder of "C:\Program Files" (usually C:\Program Files\VoyagerTest\). Known file sizes on Windows 10/8/7/XP are 72,192 bytes (68% of all occurrences), 77,312 bytes or 83,608 bytes. 
The fts.exe file is a file with no information about its developer. The fts.exe file is not a Windows system file. The program is not visible. The program starts upon Windows startup (see Registry key: MACHINE\Run). Fts.exe is able to hide itself. Therefore the technical security rating is 51% dangerous, however you should also read the user reviews.

Uninstalling this variant: If you still experience problems with fts.exe, you can safely remove the program using the uninstall program of 012Net or Barak013 L2TP (Control Panel ⇒ Uninstall a Program).

Recommended: Identify fts.exe related errors

External information from Paul Collins:
There are different files with the same name:

Important: Some malware camouflages itself as fts.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the fts.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

I think it is used with a provider link "neuf telecom" in france
Friendly technologies - a part of the dsl setup of NEUF telecom, in France.
True, this is a friendly technology process, ad pppoe protocol
It manages a broadband access
PPPoE process with some dsl modems
It's used with "9telecom" (provider), not a spyware
  charrier bertrand  
It is used for the application Friendly Connect that comes with the "neuf telecom" adsl installation package
It has to do with running tests to ensure your British Telecom DSL modem is running properly.
AOL Broadband process
It is The Start-up Process that trains (Prepares) the BT Voyager (DSL) modem for recieving Digital Signals for Broadband connectivity
it comes with the dsl instalation cd
loads on startup with BT AOL broadband software; file in C:\Program Files\Voyager100Test\ directory
Not spyware, It's caused by installation of AOL/BT brodband.
  © 2006 Microsoft Corporation.   (further information)
Fts.exe is a process associated with the Broadband Access application from Friendly
This is a process that manages PPOE protocols and it is written by Friendly Technologies. It isn't dangerous (in my opinion).
  Cain Hox   (further information)
Probably came with 013 Barak dialer installation (Israel)
check digital signature! trojan / zombie
A internet Filter
  Wes   (further information)
c:\program files\012net\012net-cable dialer\fts.exe - that's one of his places.
  Can   (further information)

Rating chart

Summary: Average user rating of fts.exe: based on 19 votes with 19 user comments. 15 users think fts.exe is essential for Windows or an installed application. 2 users think it's probably harmless. One user suspects danger. One user thinks fts.exe is dangerous and recommends removing it. One user is not sure about it.

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Best practices for resolving fts issues

A clean and tidy computer is the key requirement for avoiding problems with fts. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the fts.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

fts.exe [all]