What is GearHelp.exe?

The genuine GearHelp.exe file is a software component of AI Manager by ASUSTeK.
GearHelp.exe is an executable file that is part of AI Manager, a system utility and security program that features a file manager. This is not an essential process for Windows and can be disabled if known to create problems. ASUS AI Manager is a program designed for the Windows platform that comes pre-installed on most Asus systems. The program is considered as 'bloatware' (unnecessary program that takes up additional system resources without being very useful). AI Manager lets managing files and restrict access to private and sensitive data by setting up passwords. Asus is a Chinese personal computer vendor that manufactures everything from desktops and laptops to mobile phones, monitors, optical storage devices, and graphics cards. In 2013, it was the world's fifth largest computer seller, in terms of sales. The company began launching graphics cards in 2005 with their initial PhysX accelerator card. Asus was founded in Taipei in 1989 by T.H. Tung, Ted Hsu, Wayne Hsieh and M.T. Liao, all previously employed by Acer. The company is currently headquartered in Taipei, Taiwan.

GearHelp stands for Gear Help Launcher

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the GearHelp.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for GearHelp.exe related errors

GearHelp.exe file information

Windows Task Manager with GearHelp
GearHelp.exe process in Windows Task Manager

The process known as GearHelp.exe belongs to software AI Manager by ASUSTeK Computer (

Description: GearHelp.exe is not essential for the Windows OS and causes relatively few problems. GearHelp.exe is located in a subfolder of "C:\Program Files" or sometimes in a subfolder of C:\. Known file sizes on Windows 10/8/7/XP are 415,744 bytes (73% of all occurrences), 1,026,048 bytes, 440,832 bytes, 410,624 bytes or 1,020,416 bytes. 
There is no description of the program. The program has no visible window. The GearHelp.exe file is not a Windows system file. The process starts when Windows starts (see Registry key: MACHINE\Run). GearHelp.exe is able to record keyboard and mouse inputs. Therefore the technical security rating is 62% dangerous; however you should also read the user reviews.

Uninstalling this variant: In case you experience problems using GearHelp.exe, you can uninstall AI Manager software via Windows Control Panel/Add or Remove Programs (Windows XP) or Programs and Features (Windows 10/8/7).

Recommended: Identify GearHelp.exe related errors

Important: Some malware camouflages itself as GearHelp.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the GearHelp.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

This program belongs to Asus AIGear.
Program location is actually C:\Program Files\ASUS\AI Gear2. It belongs to the Asus application

Summary: Average user rating of GearHelp.exe: based on 2 votes with 2 user comments. One user thinks GearHelp.exe is essential for Windows or an installed application. One user thinks it's probably harmless.

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Best practices for resolving GearHelp issues

A clean and tidy computer is the key requirement for avoiding problems with GearHelp. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the GearHelp.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

GearHelp.exe [all]