How to remove the gencrawler_gc virus

Most antivirus programs identify gencrawler_gc.dll as malware.

The free file information forum can help you find out how to remove it. If you have additional information about this file, please leave a comment or a suggestion for other users.

Click to Run a Free Virus Scan for the gencrawler_gc.dll malware

Gencrawler_gc.dll file information

The process known as Media Finder (version appears to belong to software GroupMail :: Free Edition or Deal or No Deal or Media Finder by CJCS InvestService.

Description: Gencrawler_gc.dll is not essential for Windows and will often cause problems. Gencrawler_gc.dll is located in a subfolder of the user's profile folder or sometimes in a subfolder of "C:\Program Files" or in a subfolder of the user's "Documents" folder. Known file sizes on Windows 10/8/7/XP are 431,104 bytes (49% of all occurrences), 428,544 bytes or 437,376 bytes. 
This .dll file is a Browser Helper Object (BHO) that runs automatically every time you start your web browser. BHOs are not stopped by personal firewalls, because they are identified by the firewall as part of the browser itself. BHOs are often used by adware and spyware. IDs used by this BHO include CA4520F3-AE13-4FB1-A513-58E23991C86D. Gencrawler_gc.dll is a file with no information about its developer. The program is not visible. The gencrawler_gc.dll file is able to monitor web browsers. There is no detailed description of this service. Gencrawler_gc.dll is not a Windows system file. Therefore the technical security rating is 80% dangerous, however you should also read the user reviews.

Uninstalling this variant: If you have any problems with gencrawler_gc.dll, you can safely remove the program using the uninstall program of Media Finder or GroupMail :: Free Edition (Control Panel ⇒ Uninstall a Program), use the software publisher’s support [1][2] or update [1][2] the program to the latest version.

Recommended: Identify gencrawler_gc.dll related errors

Important: You should check the gencrawler_gc.dll process on your PC to see if it is a threat. If Media Finder has changed your browser's search engine and start page, you can recover your browser's default settings as follows:

Reset default browser settings for Internet-Explorer ▾
  1. In Internet Explorer, press the key combination Alt + X to open the Tools menu.
  2. Click Internet options.
  3. Click the Advanced tab.
  4. Click the Reset... button.
  5. Enable the Delete personal settings option.
This will reset your Internet Explorer to its default settings. Your browser will start with the familiar start page and search engine—without popups, ads, cookies, but all browser add-ons are deleted too [1]. Make cleaning up your browser and your computer simpler and safer with Security Task Manager.


User Comments

GENCRAWLER_GC.DLL Information and Removal: GENCRAWLER_GC.DLL is unknown, probably legitimate. If the file GENCRAWLER_GC.DLL is located on your computer, download UnHackMe for free to fix the problem
wird mit "Media Finder" installiert

Summary: Average user rating of gencrawler_gc.dll: based on 2 votes with 2 user comments. 2 users think gencrawler_gc.dll is dangerous and recommend removing it. One user is not sure about it.

Do you have additional information? Help other users!
What do you know about gencrawler_gc.dll:
How would you rate it:
Link for more info:
Your Name:

Best practices for resolving gencrawler_gc issues

The following programs have also been shown useful for a deeper analysis: ASecurity Task Manager examines the active gencrawler_gc process on your computer and clearly tells you what it is doing. Malwarebytes' well-known Banti-malware tool tells you if the gencrawler_gc.dll on your computer displays annoying ads, slowing it down. This type of unwanted adware program is not considered by some antivirus software to be a virus and is therefore not marked for cleanup.

A clean and tidy computer is the key requirement for avoiding PC trouble. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

Other processes

gencrawler_gc.dll [all]