What is GenericAskToolbar.dll?

The genuine GenericAskToolbar.dll file is a software component of Ask Toolbar for Internet Explorer by
GenericAskToolbar.dll is a DLL (Dynamic Link Library) file that belongs to Ask Toolbar for Internet Explorer, an advertising-supported toolbar that lets users search for content on the Internet. DLL files store data, code and resources needed by one or more programs in order to function correctly. This is not an essential process for Windows and can be disabled if known to create problems. Ask Toolbar for Internet Explorer is categorised as a PUP (potentially unwanted program) due to its ability to hijack the browser and display sponsored advertising. The program is very difficult to remove. The toolbar is often installed along with free programs that are downloaded from untrustworthy websites. The program collects leads (user details such as email addresses) for sponsors and is specifically designed to generate money. is an American Internet company that offers a question answering-focused service and web search engine. The company has been criticised for misleading users into installing its browser toolbar that comes bundled with legitimate software, especially since the program is difficult to remove. was founded in 1996 and is currently headquartered in Oakland, California, United States.

GenericAskToolbar.dll is a browser extension for Internet Explorer. This add-on enables several additional functions for Internet Explorer. You can disable it through the Extras menu (key combination Alt + X) under Manage Add-ons. The following paragraph provides more information about Ask Toolbar.

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GenericAskToolbar.dll file information

The process known as Ask Toolbar or Toolbar or Search-Results Toolbar or Avira SearchFree Toolbar or

belongs to software Toolbar or Ask Toolbar or Ask Toolbar for Internet Explorer or Avery Toolbar or VirtualDJ Toolbar or Play DVD or Toolbar or Foxit PDF Creator Toolbar

by Ask ( or ( or Search-Results.

Description: GenericAskToolbar.dll is not essential for Windows and will often cause problems. GenericAskToolbar.dll is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 1,400,712 bytes (12% of all occurrences), 1,197,448 bytes and 38 more variants. 
This .dll file is a Browser Helper Object (BHO) that runs automatically every time you start your web browser. BHOs are not stopped by personal firewalls, because they are identified by the firewall as part of the browser itself. BHOs are often used by adware and spyware. IDs used by this BHO include D4027C7F-154A-4066-A1AD-4243D8127440. The program has no visible window. GenericAskToolbar.dll is a Verisign signed file. It is able to monitor web browsers. The GenericAskToolbar.dll file is certified by a trustworthy company. The GenericAskToolbar.dll file is not a Windows system file. The program can be uninstalled in the Control Panel. GenericAskToolbar.dll is able to record keyboard and mouse inputs. Therefore the technical security rating is 25% dangerous; however you should also read the user reviews.

Uninstalling this variant: If you run into problems with GenericAskToolbar.dll, you can do the following:
  1) safely remove the program using the uninstall program of Ask Toolbar or Ask Toolbar for Internet Explorer (Control Panel ⇒ Uninstall a Program)
  2) look for help [1][2] from the software company ASK.

Recommended: Identify GenericAskToolbar.dll related errors

Important: Some malware camouflages itself as GenericAskToolbar.dll. Therefore, you should check the GenericAskToolbar.dll process on your PC to see if it is a threat. If Ask Toolbar has changed your browser's search engine and start page, you can recover your browser's default settings as follows:

Reset default browser settings for Internet-Explorer ▾
  1. In Internet Explorer, press the key combination Alt + X to open the Tools menu.
  2. Click Internet options.
  3. Click the Advanced tab.
  4. Click the Reset... button.
  5. Enable the Delete personal settings option.
This will reset your Internet Explorer to its default settings. Your browser will start with the familiar start page and search engine—without popups, ads, cookies, but all browser add-ons are deleted too [1]. Make cleaning up your browser and your computer simpler and safer with Security Task Manager.


User Comments

dll maindivx enduser
  robert packer  
It is messing up my internet connection
F-Secure security program doesn't regognise this program and as a default it wouldn't let it make a contact to the Internet
  Tuomo K  
Appears to be monitoring my internet, yet when I try to hunt it down, it says that the file no longer exists. I'm concerned if my computer is being haunted by the malware ghost of an intrusive toolbar or Trojan. Virus protection gets nothing, only security task manager seems to pick it up.

Rating chart

Summary: Average user rating of GenericAskToolbar.dll: based on 12 votes with 4 user comments. 3 users think GenericAskToolbar.dll is essential for Windows or an installed application. 3 users think it's probably harmless. 2 users think it's neither essential nor dangerous. One user suspects danger. 3 users think GenericAskToolbar.dll is dangerous and recommend removing it. One user is not sure about it.

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Best practices for resolving GenericAskToolbar issues

The following programs have also been shown useful for a deeper analysis: ASecurity Task Manager examines the active GenericAskToolbar process on your computer and clearly tells you what it is doing. Malwarebytes' well-known Banti-malware tool tells you if the GenericAskToolbar.dll on your computer displays annoying ads, slowing it down. This type of unwanted adware program is not considered by some antivirus software to be a virus and is therefore not marked for cleanup.

A clean and tidy computer is the key requirement for avoiding PC trouble. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

Other processes

GenericAskToolbar.dll [all]