What is gentray.exe?

The genuine gentray.exe file is a software component of Genieo by Genieo Innovation LTD.
Genieo is a web information management application that can be customised and designed to retrieve and filter information from the web based on a user's individual interests. The information is then displayed on a personal Homepage exclusively created exclusively for the user. Genieo is an Israeli company that was established in 2008.

GenTray stands for Genieo System Tray

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the gentray.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for gentray.exe related errors

Gentray.exe file information

Windows Task Manager with gentray
Gentray.exe process in Windows Task Manager

The process known as gentray.exe belongs to software unknown by Genieo Innovation LTD.

Description: Gentray.exe is not essential for the Windows OS and causes relatively few problems. The file gentray.exe is located in a subfolder of the user's profile folder or sometimes in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 539,488 bytes (71% of all occurrences), 558,944 bytes or 429,480 bytes. 
The gentray.exe file is a file with no information about its developer. The file has a digital signature. It is not a Windows core file. The application is loaded during the Windows boot process (see Registry key: Run). The program is not visible. Gentray.exe is able to monitor applications. Therefore the technical security rating is 62% dangerous; however you should also read the user reviews.

Recommended: Identify gentray.exe related errors

Important: Some malware camouflages itself as gentray.exe. Therefore, you should check the gentray.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving gentray issues

A clean and tidy computer is the key requirement for avoiding problems with gentray. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the gentray.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

gentray.exe [all]