What is GetPopupInfo.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the GetPopupInfo.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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GetPopupInfo.exe file information

Windows Task Manager with GetPopupInfo
GetPopupInfo.exe process in Windows Task Manager

The process known as Provides Audio Information for dBpoweramp belongs to software dBpoweramp Music Converter or GetPopup Application or dBpoweramp DSP Effects by Illustrate (

Description: GetPopupInfo.exe is not essential for Windows and will often cause problems. GetPopupInfo.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 20,480 bytes (44% of all occurrences), 155,648 bytes, 151,552 bytes or 163,328 bytes. 
The program has no visible window. The file is not a Windows system file. Therefore the technical security rating is 54% dangerous, however you should also read the user reviews.

Uninstalling this variant: If you still experience problems with GetPopupInfo.exe, you can uninstall the associated program (Start > Control Panel > Uninstall a Program > dBpoweramp DSP Effects or dBpoweramp Music Converter).

Recommended: Identify GetPopupInfo.exe related errors

Important: Some malware camouflages itself as GetPopupInfo.exe. Therefore, you should check the GetPopupInfo.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

ist von gta
It comes with dbpoweramp and provides lots of pop up info when you hovver your mouse over audio tracks - totally harmless!
From the suite of applications known as dbPowerAmp. Not essential for the use of the application or Windows, but it is helpful for audio enthusiasts.
  Adam Richmond-Gordon   (further information)
It is executed to get the information for the MouseOverInfo on MP3's (once per Folder i think). On defective MP3's, it may fail to close again and "ask" for MetaData over and over again. If so, it takes what it can from the CPU and massively slows your Computer down, even after Hibernation.
  Guido Gallenkamp  
When renaming/tagging audio files, open Task Manager and watch in PROCESSES. If GetPopupInfo,exe shows up, you will NOT be able to rename/retag any files while it is active. Wait for it to disappear, then rename/tag as quickly as possible. No clue on how to stop it. I had it happen before for a while, then it stopped for about 6 months or so. Now it's doing it again. I wouldn't say it's dangerous, but it IS a headache, however.
  Jen C  
It is part of dbPowerAmp - lets you see info on music files when you mouse over them...can be a CPU hog at times :(
  Robert Hutchings   (further information)
It slows down the computer and consumes A LOT OF RESOURCES on a computer, specially when you check a folder full of media files. I have deleted it, but now I can't see the media file details. Piece of JUNK!
Agree with jen c,and If to much pain remove it. it did not come with db 12 it was a codec that came with the 14-15 update of utility codecs it can be removed

Rating chart

Summary: Average user rating of GetPopupInfo.exe: based on 7 votes with 8 user comments. One user thinks it's probably harmless. 5 users think it's neither essential nor dangerous. One user suspects danger. One user is not sure about it.

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Best practices for resolving GetPopupInfo issues

A clean and tidy computer is the key requirement for avoiding problems with GetPopupInfo. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the GetPopupInfo.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

GetPopupInfo.exe [all]