What is GnabTray.exe?

The genuine GnabTray.exe file is a software component of Gnab by Empolis GmbH.
GnabTray.exe is an executable file that belongs to a P2P client for Music Download Plattform GNAB from Arvato and Bertelsmann. Empolis Information Management GmbH is a German software company that specializes in content management and knowledge management. The company was founded in 1986 as EPS Bertelsmann, as a subsidiary of MohnDruck GmbH in Guetersloh, Germany and developed printers. It was renamed to Empolis in 2000. It currently operates under the name, Attensity Europe GmbH.

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the GnabTray.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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GnabTray.exe file information

The process known as Gnab Tray belongs to software Gnab by Empolis GmbH (

Description: GnabTray.exe is not essential for the Windows OS and causes relatively few problems. The GnabTray.exe file is located in a subfolder of "C:\Program Files\Common Files". Known file sizes on Windows 10/8/7/XP are 327,680 bytes (50% of all occurrences), 421,888 bytes or 282,624 bytes. 
There is an icon for this program on the taskbar next to the clock. The file is a file with no information about its developer. The file is not a Windows system file. Therefore the technical security rating is 31% dangerous.

Recommended: Identify GnabTray.exe related errors

Important: Some malware camouflages itself as GnabTray.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the GnabTray.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving GnabTray issues

A clean and tidy computer is the key requirement for avoiding problems with GnabTray. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the GnabTray.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

GnabTray.exe [all]