What is HcontrolUser.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the HcontrolUser.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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HcontrolUser.exe file information

Windows Task Manager with HcontrolUser
HcontrolUser.exe process in Windows Task Manager

The process known as HControlUser belongs to software ATK Package or ATK Hotkey by ASUS (

Description: HcontrolUser.exe is not essential for Windows and will often cause problems. The HcontrolUser.exe file is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 98,304 bytes (67% of all occurrences), 105,016 bytes, 167,936 bytes or 42,500 bytes. 
The software starts upon Windows startup (see Registry key: MACHINE\Run). The file is not a Windows core file. The program is not visible. It is a file with no information about its developer. Therefore the technical security rating is 40% dangerous; however you should also read the user reviews.

Uninstalling this variant: In case of any problems with HcontrolUser.exe, you can do the following:
  • go to the support area of the Asus website
  • uninstall the software ATK Package or ATK Hotkey using the Uninstall a Program function of Windows Control Panel (Windows: Start, Settings, Control Panel, Uninstall a Program)

Recommended: Identify HcontrolUser.exe related errors

Important: Some malware camouflages itself as HcontrolUser.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the HcontrolUser.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

hcontroluser.exe is part of ATK Hotkey developed by ASUS.
I couldn't move my cursor (touchpad enabled) until I ended this. I don't know why.
I couldn't move my cursor (touchpad enabled) until I ended this. I don't know why. Properly because the toychpad was turned off on the hotkey. when you closed the hotkey software it enabled it automatic guess

Summary: Average user rating of HcontrolUser.exe: based on 2 votes with 3 user comments. One user thinks it's probably harmless. One user thinks it's neither essential nor dangerous. One user is not sure about it.

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Best practices for resolving HcontrolUser issues

A clean and tidy computer is the key requirement for avoiding problems with HcontrolUser. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the HcontrolUser.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

HcontrolUser.exe [all]