The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the helpctr.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.
Description: The original helpctr.exe is an important part of Windows and rarely causes problems. Helpctr.exe is located in a subfolder of C:\Windows.
Known file sizes on Windows 10/8/7/XP are 769,024 bytes (55% of all occurrences), 768,512 bytes, 786,432 bytes or 785,920 bytes.
Helpctr.exe is a trustworthy file from Microsoft. Therefore the technical security rating is 11% dangerous, however you should also read the user reviews.
Recommended: Identify helpctr.exe related errors
Important: Some malware camouflages itself as helpctr.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the helpctr.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.
A clean and tidy computer is the key requirement for avoiding problems with helpctr. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.
Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.
To help you analyze the helpctr.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.