What is helper.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the helper.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for helper.exe related errors

Helper.exe file information

Windows Task Manager with helper
Helper.exe process in Windows Task Manager

The process known as Synaptics.exe or Firefox Helper or System Cleaner Helper

belongs to software Surfacewere or System Cleaner (version 7) or Synaptics Pointing Device Helper or Firefox

by Synaptics ( or Pointstone Software ( or Mozilla (

Description: Helper.exe is not essential for the Windows OS and causes relatively few problems. Helper.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 417,280 bytes (20% of all occurrences), 368,640 bytes and 10 more variants. 
The program is not visible. It is not a Windows core file. The helper.exe file is a file with no information about its developer. Helper.exe is able to record keyboard and mouse inputs and manipulate other programs. Therefore the technical security rating is 72% dangerous, however you should also read the user reviews.

Uninstalling this variant: In case you experience problems using helper.exe, you can also visit the website, make sure that you have installed the latest version or uninstall System Cleaner 7 from your computer using the Control Panel applet Uninstall a Program.

Recommended: Identify helper.exe related errors

Important: Some malware also uses the file name helper.exe, for example HEUR:Trojan.Win32.Generic or Trojan.MSIL.Inject.cmxa (detected by Kaspersky), and Trojan.Generic.14930598 (detected by BitDefender). Therefore, you should check the helper.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

service control manager
c:\program files\mozilla thunderbird\uninstall\helper.exe - Norton reported that it made 12 changes to my computer. No action recomended. Modified 11 registry entries. Low threat level.
  John Beaman  
Part Of HyperOs System
  Steve Clarke   (further information)
It is a file of My Other Computers disk cloning software. I have used it for several years and like it very muvh.
  Stephen Bennett  
It is a process handler for Mozilla Firefox
  John Miles  
I get errors for firefox, chrome, and ie. I then have to reboot my laptop. I get these errors even when they are not running. I sure would like to remove it,
  Bill Rutz  
uninstall mozilla firefox

Rating chart

Summary: Average user rating of helper.exe: based on 6 votes with 7 user comments. One user thinks helper.exe is essential for Windows or an installed application. 4 users think it's probably harmless. One user thinks it's neither essential nor dangerous. 2 users don't grade helper.exe ("not sure about it").

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Best practices for resolving helper issues

A clean and tidy computer is the key requirement for avoiding problems with helper. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the helper.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

helper.exe [all]