What is helppane.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the helppane.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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Helppane.exe file information

Windows Task Manager with helppane
Helppane.exe process in Windows Task Manager

The process known as Microsoft Help and Support belongs to software Microsoft Windows Operating System by Microsoft (

Description: Helppane.exe is an important part of Windows, but often causes problems. The helppane.exe file is located in the C:\Windows folder. Known file sizes on Windows 10/8/7/XP are 994,816 bytes (38% of all occurrences), 733,696 bytes and 5 more variants. 
It is a Windows system file. Helppane.exe is a Microsoft signed file. The program has no visible window. Therefore the technical security rating is 2% dangerous, however you should also read the user reviews.

Recommended: Identify helppane.exe related errors

If helppane.exe is located in a subfolder of the user's profile folder, the security rating is 55% dangerous. The file size is 119,438 bytes (50% of all occurrences) or 388,608 bytes. There is no file information. The software starts upon Windows startup (see Registry key: Run, MACHINE\Run). The file is not a Windows system file. Helppane.exe is able to monitor applications and manipulate other programs.

If helppane.exe is located in a subfolder of "C:\Program Files", the security rating is 56% dangerous. The file size is 7,168 bytes. The process has no file description. The program has no visible window. Helppane.exe is not a Windows core file.

Important: Some malware camouflages itself as helppane.exe, for example VirTool:Win32/CeeInject.GF or Worm:Win32/Kasidet.B (detected by Microsoft), and TROJ_GEN.R02KC0CFD16 or TROJ_GEN.F0C2C00AT15 (detected by TrendMicro). Therefore, you should check the helppane.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

Sie lief heute ohne dass das Helpcenter oder sonstige Hilfefenster geöffnet waren oder vor kurzem benutzt wurden und verursachte 50% Auslastung.
  Jack Arrow  
wurde bei mir als Anwort auf meine Begehren eine gewisse Webseite aufzurufen benutzt, um mir meine Grenzen auf zuzeigen. HelpPane ließ sich nicht von der Oberfläche entfernen. Je mehr ich mich bemühte dieses Fenster zu entfernen, desto wenigen ließ es ich entfernen. Bedanken möchte ich mich bei denen, die sich alle Mühe geben, sich durch Ihre Ahnungslosigkeit in Grund und Boden zu schreiben. Mein Beileid.

Summary: Average user rating of helppane.exe: based on 1 vote with 2 user comments. One user thinks it's neither essential nor dangerous. One user is not sure about it.

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Best practices for resolving helppane issues

A clean and tidy computer is the key requirement for avoiding problems with helppane. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the helppane.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

helppane.exe [all]