What is HPAdvisor.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the HPAdvisor.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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HPAdvisor.exe file information

Windows Task Manager with HPAdvisor
HPAdvisor.exe process in Windows Task Manager

The process known as HP Advisor belongs to software HP Advisor or HP Total Care Advisor or HPAsset component for HP Active Support by Hewlett-Packard (

Description: HPAdvisor.exe is not essential for Windows and will often cause problems. HPAdvisor.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 1,685,048 bytes (33% of all occurrences), 1,590,840 bytes, 1,668,664 bytes, 1,773,568 bytes or 966,656 bytes. 
You can uninstall this program in the Control Panel. HPAdvisor.exe is a Verisign signed file. The file has a digital signature. The software is loaded during the Windows boot process (see Registry key: Run). It is not a Windows core file. Therefore the technical security rating is 9% dangerous, however you should also read the user reviews.

Uninstalling this variant: If any problems with HPAdvisor.exe occur, you can do the following:
  • go to the support area [1][2] of the HP website
  • uninstall the associated program (Start > Control Panel > Uninstall a Program > HP Advisor or HP Total Care Advisor)

Recommended: Identify HPAdvisor.exe related errors

Important: Some malware camouflages itself as HPAdvisor.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the HPAdvisor.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

HP Advisor is a program that is preinstalled on HP computers. When run, this program will scan your computer for problems and provide advice on how to fix them or optimize the computer
  Jesse   (further information)
It comes with HP products and has links to things you can search for with Windows Vista,
  Aadam   (further information)

Summary: Average user rating of HPAdvisor.exe: based on 3 votes with 2 user comments. One user thinks HPAdvisor.exe is essential for Windows or an installed application. 2 users think it's neither essential nor dangerous.

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Best practices for resolving HPAdvisor issues

A clean and tidy computer is the key requirement for avoiding problems with HPAdvisor. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the HPAdvisor.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

HPAdvisor.exe [all]