What is hpsa_service.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the hpsa_service.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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Hpsa_service.exe file information

Windows Task Manager with hpsa_service
Hpsa_service.exe process in Windows Task Manager

The process known as HP Support Assistant Service belongs to software HP Support Assistant by Hewlett-Packard Company (

Description: Hpsa_service.exe is not essential for Windows and will often cause problems. The hpsa_service.exe file is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 92,160 bytes (31% of all occurrences), 86,528 bytes and 5 more variants. 
The program is not visible. Hpsa_service.exe is not a Windows core file. The process can be uninstalled in the Control Panel. Therefore the technical security rating is 25% dangerous; however you should also read the user reviews.

Uninstalling this variant: If problems with HP Support Assistant occur, you can also ask for help from Support or uninstall the software using the Uninstall a Program function of Windows Control Panel (Windows: Start, Settings, Control Panel, Uninstall a Program).

Recommended: Identify hpsa_service.exe related errors

Important: Some malware camouflages itself as hpsa_service.exe. Therefore, you should check the hpsa_service.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

Detekt.exe gigt folgende Trojaner an, die mit HPSA_Service.e verbunden sind: FinSpy, ShadowTech und Gh0st an
  V. Goltz   (further information)

Summary: Average user rating of hpsa_service.exe: based on 1 vote with 1 user comment. One user thinks hpsa_service.exe is dangerous and recommends removing it.

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Best practices for resolving hpsa_service issues

A clean and tidy computer is the key requirement for avoiding problems with hpsa_service. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the hpsa_service.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

hpsa_service.exe [all]