What is hsssrv.exe?

The genuine hsssrv.exe file is a software component of Hotspot Shield by AnchorFree.
HssSrv.exe is an executable file that is part of Hotspot Shield, a security program that lets users browse anonymously protect their personal information. This process runs the troubleshooting file that is bundled with this program. This file is not a critical Windows component and can be removed if known to create problems. Hotspot Shield protects user identity, browsing location, browsing history, and provides complete anonymity over the Internet. The program provides a bypass around Internet censorship and restrictions letting users access to blocked websites. It also secures computers on WiFi networks and protects them from hackers and malicious programs trying to steal information. ExpatShield lets users hide their IP address and makes content available only in certain countries accessible from anywhere in the world. AnchorFree is an American company that develops and distributes virtual private networks (VPNs) for safe web browsing. It offers software based on the freemium model - free to download and use but with advertising. Paid versions contain no ads. The company was founded by David Gorodyansky in 2005. AnchorFree currently has over 20 million monthly subscribers. It is headquartered in Mountain View, California, USA.

HsSSrv stands for Hotspot Shield Helper Service

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the hsssrv.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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Hsssrv.exe file information

Windows Task Manager with hsssrv
Hsssrv.exe process in Windows Task Manager

The process known as Hotspot Shield Helper Service or Hotspot Shield (version 2.93) belongs to software Hotspot Shield or Expat Shield or Hotspot Shield Helper Service by AnchorFree (

Description: Hsssrv.exe is not essential for Windows and will often cause problems. Hsssrv.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 363,336 bytes (45% of all occurrences), 453,928 bytes and 14 more variants. 
The program is not visible. It is a Verisign signed file. The file has a digital signature. The hsssrv.exe file is not a Windows system file. There is no description of the program. Therefore the technical security rating is 34% dangerous, however you should also read the user reviews.

Uninstalling this variant: If you encounter difficulties with hsssrv.exe, you can also safely remove the program using the uninstall program of Hotspot Shield or Expat Shield (Control Panel ⇒ Uninstall a Program).

Recommended: Identify hsssrv.exe related errors

If hsssrv.exe is located in a subfolder of the user's profile folder, the security rating is 32% dangerous. The file size is 350,256 bytes. There is no file information. The program is not visible. The file is a Verisign signed file. The file is certified by a trustworthy company. The file is not a Windows core file.

Uninstalling this variant: If you encounter difficulties with hsssrv.exe, you can also safely remove the program using the uninstall program of Hotspot Shield (Control Panel ⇒ Uninstall a Program).

Important: Some malware camouflages itself as hsssrv.exe. Therefore, you should check the hsssrv.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

It is part of Hotspot Shield. However trys to lure you to a anti maleware site to download a program to get ride of the maleware. Hotspot Shield itself does mask your ip... But the constant lure of maleware I have questioned this program.
part of hotspot shield, necessary to mask your ip if the program itself is activated
  hss_user   (further information)
This a Cross Filter
It is dangerous
  Raju Williams   (further information)

Summary: Average user rating of hsssrv.exe: based on 5 votes with 4 user comments. One user thinks it's probably harmless. One user suspects danger. 3 users think hsssrv.exe is dangerous and recommend removing it.

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Best practices for resolving hsssrv issues

A clean and tidy computer is the key requirement for avoiding problems with hsssrv. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the hsssrv.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

hsssrv.exe [all]