What is InboxMonitor.exe?

The genuine InboxMonitor.exe file is a software component of eCopy Desktop by eCopy.
eCopy is a smart PDF desktop software companion. It’s easy-to-use PDF solution allows users to create, convert, and collaborate. eCopy is a product of Nuance Communications, an American computer software technology corporation.

InboxMonitor stands for eCopy Scan Inbox Monitor

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the InboxMonitor.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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InboxMonitor.exe file information

The process known as InboxMonitor.exe belongs to software eCopy Desktop or Nuance PDF Converter Enterprise (version 8) by eCopy or Nuance Communications (

Description: InboxMonitor.exe is not essential for the Windows OS and causes relatively few problems. The InboxMonitor.exe file is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 34,816 bytes (66% of all occurrences) or 151,040 bytes. 
The software starts upon Windows startup (see Registry key: MACHINE\Run). The file is not a Windows core file. There is no description of the program. The program has no visible window. Therefore the technical security rating is 42% dangerous.

Uninstalling this variant: In case of any problems with InboxMonitor.exe, you can do the following:
  • go to the support area of the Nuance website
  • check the vendor’s website for a newer version
  • uninstall the software Nuance PDF Converter Enterprise 8 or eCopy Desktop using the Uninstall a Program function of Windows Control Panel (Windows: Start, Settings, Control Panel, Uninstall a Program)

Recommended: Identify InboxMonitor.exe related errors

Important: Some malware camouflages itself as InboxMonitor.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the InboxMonitor.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving InboxMonitor issues

A clean and tidy computer is the key requirement for avoiding problems with InboxMonitor. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the InboxMonitor.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

InboxMonitor.exe [all]