What is install.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the install.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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Install.exe file information

Windows Task Manager with install
Install.exe process in Windows Task Manager

The process known as External Installer or Setup Launcher or McAfee Integrated Security Platform Installer or Microsoft .NET Framework Setup Bootstrapper or SupportSoft Container or MYTH Installer or Setup.exe or Microsoft Visual C (version 2005 ATL Update kb973923 - x86 8.0.50727.4053)

belongs to software Administrator or InstallShield or Microsoft Visual Studio (version 2005) or Microsoft .NET Framework or Charter High-Speed or McAfee Integrated Security Platform Installer or Windows Communication Foundation or Microsoft Silverlight

by Microsoft ( or Installation or InstallShield Software ( or McAfee ( or MYTH or SupportSoft (

Description: Install.exe is not essential for the Windows OS and causes relatively few problems. Install.exe is located in a subfolder of "C:\Documents and Settings" or sometimes in a subfolder of C:\. Known file sizes on Windows 8/7/XP are 609,472 bytes (15% of all occurrences), 94,208 bytes and 9 more variants. 
It is not a Windows core file. The program is not visible. Install.exe is able to record keyboard and mouse inputs and monitor applications. Therefore the technical security rating is 39% dangerous, however you should also read the user reviews.
In case of problems with install.exe, you may also uninstall the program using the Control Panel ⇒ Add/Remove programs ⇒ Charter High-Speed™.

Recommended: Identify install.exe related errors

External information from Paul Collins:

Important: Some malware camouflages itself as install.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder, for example Trojan:Win32/Comronki!rts or Adware:Win32/Gratisware (detected by Microsoft), and not-a-virus:Client-IRC.Win32.mIRC.617 or Net-Worm.Win32.Koobface.df (detected by Kaspersky). Therefore, you should check the install.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

"SupportSoft Container" is also an identifier used by C:\Program Files\Comcast\Desktop Doctor\agent\bin\bcont_nm.exe. This file is used by Comcast's ISP application Desktop Doctor to communicate your system details with Comcast technical support. The software is supposed to solve the most common techincal problems by prompting the user to download patches or drivers. However the user should always be very careful about communicating such detailed system information with an outside party. Personally, I'm uncomfortable with this, and have uninstalled this tool.
  Eric Chadwick   (further information)
window setup exe
  xp windows  
Software for HD memory camera
Install.exe is a module belonging to a number of advertising programs. These processes monitor your browsing habits and distributes the data back to the author's servers for analysis. This also prompts advertising popups. This process is a security risk and should be removed from your system.
I received this file through hotmail,did not opened it
  Robert Martinez  
install.exe is a loader for magicJack services and will open whenever magicJack has been opened or set to auto-start. This program is not harmful to your computer if you are only seeing this occurrence when opening magicJack.
  SirGregory   (further information)
Palm Desktop Software
Runs automatically during pc boot , can not be disabled on msconfig. Slows down pc greatly.
  M. James  
warcraft 3 the frozentrhone

Rating chart

Summary: Average user rating of install.exe: based on 14 votes with 9 user comments. 9 users think install.exe is essential for Windows or an installed application. One user thinks it's probably harmless. 2 users suspect danger. 2 users think install.exe is dangerous and recommend removing it.

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Best practices for resolving install issues

A clean and tidy computer is the key requirement for avoiding problems with install. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off doing a repair of your installation, or in the case of Windows 8, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the install.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

install.exe [all]