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What is InstallHelper.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the InstallHelper.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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InstallHelper.exe file information

Windows Task Manager with InstallHelper
InstallHelper.exe process in Windows Task Manager

The process known as Install Helper belongs to software Logitech QuickCam Software or Acer OrbiCam Software or BT Wireless Connection Manager by Logitech (www.logitech.com) or Motive Communications (www.motive.com) or Acer (www.acer.com).

Description: InstallHelper.exe is not essential for Windows and will often cause problems. The InstallHelper.exe file is located in a subfolder of "C:\Program Files". Known file sizes on Windows 8/7/XP are 73,728 bytes (98% of all occurrences) or 591,872 bytes. http://www.file.net/process/installhelper.exe.html 
The program has a visible window. The process starts upon Windows startup (see Registry key: MACHINE\Run, MACHINE\RunOnce). It is not a Windows system file. Therefore the technical security rating is 22% dangerous; however you should also read the user reviews.
You may also uninstall Logitech QuickCam Software or Logitech QuickCam-Software from your computer using the Control Panel applet "Add/Remove programs".

Recommended: Identify InstallHelper.exe related errors

Important: Some malware camouflages itself as InstallHelper.exe. Therefore, you should check the InstallHelper.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.

Score

User Comments

I searched for it and didn't find it, even though Spybot: Search & Destroy found this as a "registry inconsistency" in Advanced User Mode under "System Internals": Location: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\InstallHelper.exe
  nobodyz   (further information)
TuneUp Utilities suggested me to suppress it
   
it keeps coming up all the time
   
can be part of Motive software from Alcatel Lucent installations, which may be used by BT Comms for their ADSL service modem/BT Home Hub software.
  PeterB   (further information)
Doesn't seem to do anything except say it out of action
  John Gazeley  
Clutterware! Removed BT Helpdesk and it stayed behind, 2 copies running, 10MB wasted RAM
  Graham S  
I installed BT Home Hub Mgr on my PC and it caused it to lock up as BT say it may be incompatible with Windows XP. Having removed BT Home Hub Mgr, my Firewall said that Install Helper was trying to access the internet. Hence this appears to confirm what Peter B and Graham S say.
  Alan R  
Came from what is now AT&T' s trouble shooting software. Virtual Assistant from AT&T Broadband
  David J Cadenhead  

Rating chart

Summary: Average user rating of InstallHelper.exe: based on 13 votes with 8 user comments. 3 users think InstallHelper.exe is essential for Windows or an installed application. 5 users think it's neither essential nor dangerous. 2 users suspect danger. 3 users think InstallHelper.exe is dangerous and recommend removing it. 2 users don't grade InstallHelper.exe ("not sure about it").


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Best practices for resolving InstallHelper issues

A clean and tidy computer is the key requirement for avoiding problems with InstallHelper. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off doing a repair of your installation, or in the case of Windows 8, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the InstallHelper.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.



Other processes

InstallHelper.exe [all]