How to remove the Intel virus

Most antivirus programs identify Intel.DLL as malware—such as BitDefender identifies it as GenPack:Backdoor.Agent.ZHB, and Microsoft identifies it as Backdoor:Win32/Small or Backdoor:Win32/Hupigon.

The free file information forum can help you find out how to remove it. If you have additional information about this file, please leave a comment or a suggestion for other users.

Click to Run a Free Virus Scan for the Intel.DLL malware

Intel.DLL file information

The process known as Entertainment Pack Cardplaying Helper DLL appears to belong to software Microsoft Windows Operating System by Microsoft (

Description: Intel.DLL is not essential for Windows and will often cause problems. Intel.DLL is located in the C:\Windows folder. Known file sizes on Windows 10/8/7/XP are 562,688 bytes (71% of all occurrences), 560,128 bytes or 548,352 bytes. 
A .dll file (Dynamic Link Library) is a special type of Windows program containing functions that other programs can call. This .dll file can be injected to all running processes and can change or manipulate their behavior. The program is not visible. The service has no detailed description. It can change the behavior of other programs or manipulate other programs. Intel.DLL is not a Windows core file. Intel.DLL appears to be a compressed file. Therefore the technical security rating is 78% dangerous.

Recommended: Identify Intel.DLL related errors

If Intel.DLL is located in a subfolder of "C:\Program Files", the security rating is 66% dangerous. The file size is 385,536 bytes. The program has no visible window. There is no detailed description of this service. It can change the behavior of other programs or manipulate other programs. Intel.DLL is not a Windows system file. Intel.DLL appears to be a compressed file.

Important: You should check the Intel.DLL process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving Intel issues

The following programs have also been shown useful for a deeper analysis: Security Task Manager examines the active Intel process on your computer and clearly tells you what it is doing. Malwarebytes' well-known anti-malware tool tells you if the Intel.DLL on your computer displays annoying ads, slowing it down. This type of unwanted adware program is not considered by some antivirus software to be a virus and is therefore not marked for cleanup.

A clean and tidy computer is the key requirement for avoiding PC trouble. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

Other processes

Intel.DLL [all]