What is ISHelper.exe?

The genuine ISHelper.exe file is a software component of iSkySoft Helper Compact by iSkySoft Studio.
This product uses the name "iSkySoft Helper Compact.exe" in the registry but installs as "C:\Program Files\common files\iskysoft\iskysoft helper compact\ishelper.exe". To uninstall it, look for the longer name under the Control Panel's "Uninstall a Program" applet; also look for unwanted browser add-ons to disable. The iSkySoft Studio company is generally agreed to be the source. Their website does not say where they are but herdProtect® by Reason Software says the file's language is Chinese. They advertise multiple software products for downloading videos from YouTube and other sites, converting between video formats, and editing or converting PDF files. The function of ISHelper.exe is not described on their website. It installs to run at Windows startup for all users. It may only observe the user's site visits to construct seemingly relevant popup ads whose content is unrelated to malicious URLs in their links, although the credibility of sites saying this is uncertain.

iSHelper stands for iSkySoft Studio Helper

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the ISHelper.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for ISHelper.exe related errors

ISHelper.exe file information

Windows Task Manager with ISHelper
ISHelper.exe process in Windows Task Manager

The process known as iSkySoft Studio belongs to software iSkySoft Studio or iSkysoft Helper Compact by iSkySoft.

Description: ISHelper.exe is not essential for the Windows OS and causes relatively few problems. ISHelper.exe is located in a subfolder of "C:\Program Files\Common Files". Known file sizes on Windows 10/8/7/XP are 2,000,896 bytes (33% of all occurrences), 2,066,432 bytes and 6 more variants. 
The ISHelper.exe file is not a Windows core file. The application starts upon Windows startup (see Registry key: MACHINE\Run). The program is not visible. ISHelper.exe is able to record keyboard and mouse inputs, manipulate other programs, connect to the Internet and monitor applications. Therefore the technical security rating is 46% dangerous.

Uninstalling this variant: If you encounter difficulties with ISHelper.exe, you can do the following:
  1) remove the entire program iSkysoft Helper Compact using Windows Control Panel
  2) look for help on the website
  3) search for an update on the vendor’s website.

Recommended: Identify ISHelper.exe related errors

Important: Some malware camouflages itself as ISHelper.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the ISHelper.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving ISHelper issues

A clean and tidy computer is the key requirement for avoiding problems with ISHelper. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the ISHelper.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

ISHelper.exe [all]