What is ismagent.exe?

The genuine ismagent.exe file is a software component of Intel AppUp(SM) center by Intel Corporation.
"Ismagent.exe," a background Windows service also called the "ServiceManager," launched and maintained the digital storefront window for Intel's App-Up® Center, a short-lived project from 2010 to 2014 to discover new software developers around the world to design and submit apps for Ultrabooks, laptops and tablets. (A PowerPoint slide show by an Intel executive used both "ismagent.exe" and "ServiceManager.exe" for this one module interchangeably.) Many apps approved by Intel for this storefront, no longer supported since March 2014, relied upon this program's presence to launch and run. They may still exist on some machines but may not run. Do not uninstall "ismagent.exe", which can be done from the Control Panel, unless intending to remove them also. Intel was founded in 1968 and is headquartered in Santa Clara, CA, USA. It is the largest and highest-valued semiconductor manufacturer in the world; software only represented four percent of its 2015 revenues.

ISMAgent stands for Intel AppStore Management Agent

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the ismagent.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for ismagent.exe related errors

Ismagent.exe file information

Windows Task Manager with ismagent
Ismagent.exe process in Windows Task Manager

The process known as Intel Services Manager belongs to software Intel AppUp(SM) center or Intel AppUp® center or Lenovo App Shop or Intel Service Manager Agent or Intel® Manageability Engine Firmware or Intel Services Manager by Intel (

Description: Ismagent.exe is not essential for the Windows OS and causes relatively few problems. The ismagent.exe file is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 155,488 bytes (45% of all occurrences), 156,000 bytes and 9 more variants. 
The file is not a Windows core file. The software starts when Windows starts (see Registry key: MACHINE\Run). The program has no visible window. Ismagent.exe is certified by a trustworthy company. Therefore the technical security rating is 47% dangerous.

Uninstalling this variant: In the event of any problems with ismagent.exe, you can uninstall the program using the Control Panel ⇒ Uninstall a ProgramIntel AppUp(SM) center or Intel AppUp(R) center or turn to the software developer, Intel, for advice.

Recommended: Identify ismagent.exe related errors

Important: Some malware camouflages itself as ismagent.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the ismagent.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


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Best practices for resolving ismagent issues

A clean and tidy computer is the key requirement for avoiding problems with ismagent. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the ismagent.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

ismagent.exe [all]