What is issuser.exe?

The genuine issuser.exe file is a software component of LANDesk Management Suite by LANDesk Software, Inc..
"Issuser.exe" is LANDesk's ServerManager Agent or Remote Control Client. A Windows service, always running, it enables a PC in an enterprise's network using LANDesk Management Suite to be remotely controlled. (It has a "View Only" option which limits this access.) It resides in "C:\Program Files\LANDesk\LDClient". System administration or LANDesk Software should be consulted before uninstalling it. Its "chat" feature assists users on a modem, (e.g., in a hotel room), which would occupy the phone line. Its counterpart is "isscntr.exe" which enables a PC to open a Remote Viewer to take control of another. Both are part of the LANDesk Agent present on every client PC in the network, which installs eleven Windows services and 136 executables. LANDesk Software, Inc., located in Salt Lake City, Utah, USA, with worldwide offices, provides software used by major enterprises to unify and automate management of over 250 million desktops, servers, and mobile devices.

ISSUser stands for Interactive ServerManager System User Agent

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the issuser.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

Click to Run a Free Scan for issuser.exe related errors

Issuser.exe file information

Windows Task Manager with issuser
Issuser.exe process in Windows Task Manager

The process known as Remote Control Client belongs to software LANDesk Software or LANDesk Remote Control Service or LANDesk Management Suite or PolicyMakerâ„¢ Standard Edition by LANDesk Software ( or LANDesk Software, Inc. and its affiliates.

Description: Issuser.exe is not essential for the Windows OS and causes relatively few problems. Issuser.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 358,400 bytes (22% of all occurrences), 406,528 bytes and 12 more variants. 
Issuser.exe is not a Windows core file. The program is not visible. The program uses ports to connect to or from a LAN or the Internet. Issuser.exe is able to hide itself and monitor applications. Therefore the technical security rating is 54% dangerous, however you should also read the user reviews.

Uninstalling this variant: If problems with PolicyMakerâ„¢ Standard Edition come up, you can uninstall it from your computer using the Control Panel applet Uninstall a Program.

Recommended: Identify issuser.exe related errors

Important: Some malware camouflages itself as issuser.exe, particularly when located in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the issuser.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

This is the LANDesk Remote Control Client

Summary: Average user rating of issuser.exe: based on 1 vote with 1 user comment. One user thinks issuser.exe is essential for Windows or an installed application.

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Best practices for resolving issuser issues

A clean and tidy computer is the key requirement for avoiding problems with issuser. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the issuser.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

issuser.exe [all]