What is McciBootStrapper.exe?

The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the McciBootStrapper.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.

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McciBootStrapper.exe file information

Windows Task Manager with McciBootStrapper
McciBootStrapper.exe process in Windows Task Manager

The process known as mcci+McciBootStrapper belongs to software BellSouth FastAccess DSL or BellSouth FastAccess DSL Report Agent by Motive Communications (

Description: McciBootStrapper.exe is not essential for Windows and will often cause problems. The McciBootStrapper.exe file is located in a subfolder of "C:\Program Files\Common Files" or sometimes in a subfolder of "C:\Program Files". Known file sizes on Windows 10/8/7/XP are 202,240 bytes (64% of all occurrences) or 204,800 bytes. 
The program has a visible window. The software has no file description. The software starts upon Windows startup (see Registry key: MACHINE\Run). McciBootStrapper.exe is not a Windows core file. Therefore the technical security rating is 26% dangerous, however you should also read the user reviews.

Uninstalling this variant: If problems with BellSouth FastAccess DSL or BellSouth FastAccess DSL Report Agent occur, you can also uninstall it software via Windows Control Panel/Add or Remove Programs (Windows XP) or Programs and Features (Windows 10/8/7).

Recommended: Identify McciBootStrapper.exe related errors

Important: Some malware camouflages itself as McciBootStrapper.exe. Therefore, you should check the McciBootStrapper.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.


User Comments

The current verison by Motive Communications, Inc. stops Norton anti-virus software from scanning master boot records and boot records.
  Joe E. Hartoebben Jr  
I believe this is part of Bellsouth Fast Access service. Post if you know more.
This file showed up on my Startup List after I subscribed to BellSouth Fast Access
Showed up on my machine after using Bellsouth's DSL Install Wizard
  Tom C  
Just installed with ATT Fast Access DSL
  Pete C  
Not sure right now, however, it is not good period. You can't uninstall it, delete it, nothing. Scans will not find it, etc. Showed up with ATTUVerse Fast Access. Might be router hijacker or similar.
if i delete this out of my common files will it disconnect me from my internet/bellsouth
I have found it impossible to uninstall or delete this program. It is a nuisance because it keeps generating a pop-up window over and over whenever I run Outlook.

Summary: Average user rating of McciBootStrapper.exe: based on 5 votes with 8 user comments. One user thinks it's probably harmless. One user thinks it's neither essential nor dangerous. One user suspects danger. 2 users think McciBootStrapper.exe is dangerous and recommend removing it. 3 users don't grade McciBootStrapper.exe ("not sure about it").

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Best practices for resolving McciBootStrapper issues

A clean and tidy computer is the key requirement for avoiding problems with McciBootStrapper. This means running a scan for malware, cleaning your hard drive using 1cleanmgr and 2sfc /scannow, 3uninstalling programs that you no longer need, checking for Autostart programs (using 4msconfig) and enabling Windows' 5Automatic Update. Always remember to perform periodic backups, or at least to set restore points.

Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the 6resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off repairing of your installation or, for Windows 8 and later versions, executing the 7DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.

To help you analyze the McciBootStrapper.exe process on your computer, the following programs have proven to be helpful: ASecurity Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. BMalwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.

Other processes

McciBootStrapper.exe [all]