The .exe extension on a filename indicates an executable file. Executable files may, in some cases, harm your computer. Therefore, please read below to decide for yourself whether the McciTrayApp.exe on your computer is a Trojan that you should remove, or whether it is a file belonging to the Windows operating system or to a trusted application.
The process known as mcci+McciTrayApp
belongs to software Verizon Online Help and Support or Verizon Help and Support Tool or TELUS Support Centre or AT&T Self Support Tool or Internet Check-Up or Windstream Broadband Check-up Center or BellSouth Wireless Connection or Bell Internet Check-up or AT&T Service & Support Tool or TELUS Wireless Connection or AT&T Troubleshoot & Resolve Tool or TELUS Merlin Report Agent
by Motive Communications (www.motive.com) or Alcatel-Lucent (www.alcatel-lucent.com).
Description: McciTrayApp.exe is not essential for Windows and will often cause problems. McciTrayApp.exe is located in a subfolder of "C:\Program Files".
Known file sizes on Windows 8/7/XP are 936,960 bytes (41% of all occurrences), 543,232 bytes and 35 more variants.
There is no file information. The McciTrayApp.exe file is not a Windows core file. The software starts upon Windows startup (see Registry key: MACHINE\Run, Run). The program has no visible window. McciTrayApp.exe is able to monitor applications. Therefore the technical security rating is 50% dangerous, however you should also read the user reviews.
You can uninstall the program Verizon Help and Support Tool or Verizon Online Help and Support, update it, or ask Customer Support for help. Go to www22.verizon.com/content/verizonglobalhome/ghp_landing.aspx to update it, go to www22.verizon.com/content/verizonglobalhome/ghp_landing.aspx for support, or go to Verizon Help and Support Tool or Verizon Online Help and Support in Windows Control Panel (Software or Programs section) to uninstall it.
Recommended: Identify McciTrayApp.exe related errors
Important: Some malware also uses the file name McciTrayApp.exe, for example Artemis!6703C71B0FA6 (detected by McAfee), and Trojan.Generic.KDV.459997 (detected by F-Secure). Therefore, you should check the McciTrayApp.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.
A clean and tidy computer is the key requirement for avoiding problems with McciTrayApp. This means running a scan for malware, cleaning your hard drive using cleanmgr and sfc /scannow, uninstalling programs that you no longer need, checking for Autostart programs (using msconfig) and enabling Windows' Automatic Update. Always remember to perform periodic backups, or at least to set restore points.
Should you experience an actual problem, try to recall the last thing you did, or the last thing you installed before the problem appeared for the first time. Use the resmon command to identify the processes that are causing your problem. Even for serious problems, rather than reinstalling Windows, you are better off doing a repair of your installation, or in the case of Windows 8, executing the DISM.exe /Online /Cleanup-image /Restorehealth command. This allows you to repair the operating system without losing data.
To help you analyze the McciTrayApp.exe process on your computer, the following programs have proven to be helpful: Security Task Manager displays all running Windows tasks, including embedded hidden processes, such as keyboard and browser monitoring or Autostart entries. A unique security risk rating indicates the likelihood of the process being potential spyware, malware or a Trojan. Malwarebytes Anti-Malware detects and removes sleeping spyware, adware, Trojans, keyloggers, malware and trackers from your hard drive.