How to remove an McciTrayApp error

The free file information forum can help you determine if McciTrayApp.exe is a virus, trojan, spyware, or adware that you can remove, or a file belonging to a Windows system or an application you can trust.

Click to Run a Free Scan for McciTrayApp.exe related errors

McciTrayApp.exe file information

The process known as mcci+McciTrayApp

belongs to software Verizon Online Help and Support or Verizon Help and Support Tool or TELUS Support Centre or AT&T Self Support Tool or Internet Check-Up or BellSouth Wireless Connection or Windstream Broadband Check-up Center or Bell Internet Check-up or AT&T Service & Support Tool or TELUS Wireless Connection or TELUS Merlin Report Agent

by Motive Communications (www.motive.com) or Alcatel-Lucent (www.alcatel-lucent.com).

Description: McciTrayApp.exe is located in a subfolder of "C:\Program Files". Known file sizes on Windows 7/XP are 936,960 bytes (42% of all occurrences), 543,232 bytes and 34 more variants.
There is no file information. File McciTrayApp.exe is not a Windows core file. Program starts upon Windows startup (see Registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run). The program has no visible window. McciTrayApp.exe is able to monitor applications. Therefore the technical security rating is 49% dangerous, however also read the users reviews.
You can uninstall Verizon Online Help and Support or Verizon Help and Support Tool, or ask Support team for help. Go to Verizon Online Help and Support or Verizon Help and Support Tool in the Windows Control Panel (Software or Programs section) to uninstall it, or go to help.verizon.net for Customer Support.

Recommended: Identify McciTrayApp.exe related errors

Important: Some malware camouflages itself as McciTrayApp.exe, particularly when located in the c:\windows or c:\windows\system32 folder. Therefore, you should check the McciTrayApp.exe process on your PC to see if it is a threat. We recommend Security Task Manager for verifying your computer's security. This was one of the Top Download Picks of The Washington Post and PC World.

Score

User Comments

If I dont allow it access to internet at startup my router doesnt work
Andy

As stated eralier, it is a function of Bell Internet Service Advisor, Internet Check-up. I openned the app, Service advisor, opnned the support tab, Internet Check-up loads. Four tabs are diagnosed, Account, Email, Browser and System and Connection. Each has three reports, Green Check=Running Properly or Yellow Triangle=Optimize or Update or Red X=Trouble shoot and run fixes. In my case, I had a corrupt user profile in Outlook Express. I Openned Otlook Express, deleted the profile and the Red X turned to Green Check.. I don't know if this add-on is essencial, but it helped clear up a problem
Trev

I just ran a program, Dr. Web, that detected Trojan.Siggen2.56601, in mccitrayapp.exe. My address bar kept opening and closing, opening and closing,.. very fast, flickering. Killing this virus stopped it.
Dan (further information)

Can't be removed conventionally---remove from startup in system configuration
GeeCal

I noticed that something was taking over some processes on my computer. In email, internet games, and when I checked advanced in the internet options for IE, there was one of the options I ded not want checked and it could not be unchecked, it was dimmed. If anyone uses BellSouth or ATT and other websites to pay their bill directly, I wonder if it was being uploaded and down on my computer. I notice some things cannot be changed. These files are in my registry and addon list.
rubee

The mcciTrayapp kept trying to make harmful changes to my computer. It also wouldn't let me uninstall it.
San Zee

Bell Canada provides it as a package called Internet Checkup, as the first user reported. I was having problems with one of the processes in the package refusing to shut down when I shut down Windows XP on my laptop. When I reported my problem to Bell they told me to replace the version I had with a new one, which seems to have fixed the error. I notice now that McciTrayApp.exe is taking a steady 4-5% of my desktop CPU, while the updated version grabs 2% every 10 seconds or so on my laptop. I'll try updating the desktop.
Tom (further information)

Installed automatically when I booted up tonight. - I use Verizon FIOS
Steve SD.

More comments can be found here:
(further information)

Summary: Average user rating of McciTrayApp.exe: based on 25 votes with 9 reviews.

3 users think McciTrayApp.exe is essential for Windows or an installed application. 4 users think it's probably harmless. 10 users think it's neither essential nor dangerous. 4 users suspect danger. 4 users think McciTrayApp.exe is dangerous and recommend removing it. 9 users doesn't grade McciTrayApp.exe ("not sure about it").

McciTrayApp scanner

Security Task Manager shows all running Windows tasks including embedded hidden functions (e.g. keyboard or browser monitoring, autostart entry). A unique security risk rating indicates the likelihood of the process being potential spyware, malware, keylogger or a Trojan.

MalwareBytes detects and removes sleeping spyware, adware, trojans, keyloggers, malware and tracking threats from your hard disk. Ideal supplement to Security Task Manager.

SpeedUpMyPC scans, cleans, repairs and optimizes your computer.

Other processes